At Endress+Hauser, progress happens by working together. As the global leader in measurement instrumentation, our ~ 17,000 employees shape the future in the field of process automation. Whether developing and realizing new technology as a team, collaborating to build instrumentation, or strengthening vital relationships with countless global industries, we work to create trusted relationships that help everyone thrive. As a family-owned company, we look beyond short-term moves and work to create a vision that is forward-thinking for our people, our clients, and the world at large.

 

We are looking for a Sales Account Manager to join our Endress+Hauser (E+H) Vietnam Company Limited in Hanoi City, Vietnam.

 

What is the role about? 

 

Responsible for sales development and sales results for assigned territories, industries or customers Maintain and grow existing accounts, activate and develop new accounts Consult customers in order to find best fit offering Take ownership of complaints and other issues affecting customer satisfaction Maintain all customer interactions in Salesforce.com (SFDC)

Which tasks will you perform? 

Account Development Activity planning and follow-up Strategy/ action implementation for the territory/ industry or types of dedicated customers in charge Follow-up of inquiries and actions, support payment collection Proficiency of E+H processes including SAP & SFDC to make maximum use of the same Manage own territory with regular face-to-face and phone contact with all clients Strong understanding of market and the territory Identify new opportunities, projects and customers Actively support in project acquisition Execution of seminars for customers Support of Internal Sales Engineer (ISE) in daily business Support internally in related matters e.g. technical, commercial and logistic related topics Maximize cross selling factor per account Deliver Sales Orders in line with budgeted levels, manage an existing pipeline of projects and orders Produce a sales report of activity and sales forecast. Understanding usage levels of key customers and producing accurate forecasts Strong awareness of competitors and of E+H’s competitive advantage Conversant with the E+H products, solutions and services. Has technical understanding – features and benefits for customers Other activities (e.g. domestic and oversea travel) as requested from time to time

 

What do we expect from you?

6 – 8 years of working experience, 3 years of selling experience Graduate of Instrumentation or any related engineering degree Strong technical instrumentation and application knowledge competencies (knowledge of E+H’s products is preferred) Commercial knowledge is a must After Sales Service knowledge is a plus Experience with Microsoft Office, SAP, SFDC is preferred High degree of empathy and competitiveness Networker Enthusiasm Resiliency Being a self-starter who can take a challenging task and run with it Interpersonal communication skills Intercultural understanding Negotiation skill Proficiency in Vietnamese and English Willingness to frequent travel

 

What can you expect from us?

 

The security of working for an international family-owned company Wide range of training opportunities Performance-based remuneration Flexible working time Mobile Work 

 

How do you apply? 

 

To apply we kindly ask you to upload your documents on our career page For further information, you can contact us at: vi.nguyen@endress.com and hong.le@endress.com by 25th May, 2025