The team

You will contribute to our global Sales team by acquiring new customers, uncovering market opportunities, and getting the market talking about Dialpad! The global Sales team is made up of Sales Development, Channel, Enablement, SMB, MidMarket, and Enterprise teams—all teeming with unbridled passion and grit. Our reps help businesses solve complex communication problems felt by everyone around the world.

Your role

The sales leader we are looking for has these traits: you’re intelligent, you’re a self-starter, you enjoy developing people, and you like working with a smart, talented team of salespeople. 

Reporting directly to our Area VP (AVP), our next Regional VP (RVP), Mid-Market Sales will be an experienced leader with the ability to creatively motivate our team and help our Mid-Market Sales team hit their goals and resource new ways to excel.

What you’ll do

Recruit, mentor, and direct a team of high performing AEs in the Mid-Market space to uncover new business opportunities. Actively participate in the sales cycle to bring sales leadership and strategic support. Oversee leads and pipeline management. Create, experiment, and implement new ways of engaging with prospects to increase win rates and provide an amazing full-cycle customer experience. Plan and deliver sales strategies to meet and exceed sales projections. Analyze data and work with cross-functional counterparts to improve the product's vision and drive growth initiatives and market insights. Coach and develop your team to develop future leaders for the organization. Increase the effectiveness of tools and communication channels by recognizing opportunities for innovation and proactively implementing new systems and processes. Optimize resources and budget and partner with internal teams to execute sales strategy as we introduce enhancements to existing solutions and/or release new products. Be a hands-on, scrappy mentor who enthusiastically looks forward to coaching and developing the team. Establish and track key performance indicators (KPIs) to evaluate the success of regional initiatives. Regularly report on regional performance to the AVP. Foster a high-performance culture that emphasizes teamwork, accountability, and continuous improvement. Accurate forecasting knowledge and pipeline guidance.

Skills you’ll bring

BA/BS degree or equivalent practical experience. 3-5+ years of SaaS sales experience in Mid Market or Enterprise segment. 2+ years people management experience. Ability to work independently and prioritize effectively and balance multiple, disparate work streams. Excellent analytical, problem-solving skills, and strong financial acumen. Determination and persistence in pursuit of goals. Needs to possess a strong emotional intelligence and ability to inspire and develop direct reports. Brings a strong work ethic; takes the initiative and think creatively to get the job done. Must be able to coach teams that handle a full-cycle sales process - prospect to close - medium to large strategic deal sizes ($50K-200K ACV). Experience coaching teams using MEDDPICC or SPICED.

Dialpad Benefits and Perks

Benefits, time-off, and wellness

An apple a day keeps the doctor away—and it doesn’t hurt that we offer flexible time off and great options for medical, dental, and vision plans for all employees. Along with that, employees also receive a monthly stipend to help cover your cell phone bill, home internet bill, and we reimburse for gym membership costs, a variety of wellness events, and more!

Professional development

Dialpad offers reimbursement for expenses related to professional development, up to an annual limit per calendar year.