Columbus, OH, USA
19 days ago
RPM and CP Transitions Lead

JLL supports the Whole You, personally and professionally.


Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work.  Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Job Summary/Goals

Delivers operational excellence through the implementation of the RPM process and accompanying systems (Support for Corrigo and/or Space and other technology by account, space/data management systems, and project tracking tools).Delivers operational excellence through the implementation of the 5 phase JLL capital planning process (Gather, Develop, Analyse, Approve, Govern) and accompanying systems (AdaptiveWork and other technology by account).Drives improvement and innovation within the capital planning and RPM process and systems through understanding of synergies between service lines within JLL.Establishes a partnership with both client and on-account leadership; builds immediate credibility, drives confidence, and deflects conflict under stressful, time sensitive situationsTrusted colleague, ensuring flawless execution of new Work Dynamics account transitions. Collaborator with the Transition & Product Refresh team Business Groups (Finance, Sourcing) and Service Lines (Transactions, Facility Management, Occupancy Planning, Lease Administration) when a Multi-X engagementBest practice leader in CRE Capital Planning and RPM means and methods.

Essential Duties and Responsibilities

Primary Responsibilities:

General:

Translates and documents transition requirements, per signed MSA and/or SOW, into a workplan timeline, key activities, and deliverables package (Technology, Reporting, Processes, Playbook, Templates and Training)Applies subject matter expertise to support sales and operations of both RPM and CP service linesWork with the client to identify all key resources/contributors for the capital planning process. Get buy in from all parties involved, then stand up the Capital planning and/or RPM processes within the agreed timeline.Work with and guide/support counterpart services lines (Finance, Sourcing, IT, etc.) within greater Transition teams to achieve end state success of RPM and CP transitions.  Includes integrating for all process and technology touch-points.Leverage experience in cost and schedule management, financial planning, data analytics, facilities management, and construction project management to identify areas of opportunity for clients to save time and moneyCross-pollinates the PDS product across all business lines, horizontal and verticalChampion of the PDS best practice processes for PDS, RPM and CP.  This includes respective technology suites, and the ability to clearly demonstrate the value to client and on-account teamsEffectively manages client, transition team, and on-account teams’ expectations with clear and concise communicationEasily identifies risks and strategically proposes and manages the path to resolutionEffectively communicates to and engages Client Solutions Executives during transitions; knows when to engage and/or escalateStays informed on changes to the RPM and CP processes, systems and reporting and contributes as a SME to both initiatives

Technical:

Leverages the considerable amount of transition tools and templates (Excel, Project, PowerPoint, Visio, OneNote, Word, SharePoint, Workfront, Smartsheet, etc.)Facilitates meetings comfortably, confidently and efficiently whether in person or virtually (using MS Teams or other required client platform)Aggregates and translates outputs into marketable deliverables (e.g. Case Studies, White Papers and quarterly metrics)

Training:

Plans and participates in the “go live” training and delivers training relative to client specific nuances (technology, processes, reporting)Supports the training and development of JLL team members in the skills and understanding of firm procedures, methodology and practices expected for RPM and CP processes.

Experience

Bachelor’s DegreeSolid understanding and demonstrated use of Project Toolkit, AdaptiveWork, Corrigo and Account Management requirements.  This is both for delivery to account teams, but also leveraged to deliver operational excellence and profitable revenueDemonstrated technical proficiency and ability to learn systems functionality quicklyStrong interpersonal skills with an ability to interact with executive level external and internal clientsExcellent verbal and written communication skillsProven leadership experience; reaches deep into this experience to migrate teams toward operational excellenceSeven years of documented, progressive experience in aspects of Project Management.Understanding of Relocation Project Management service line and ability to learn requirements quicklyHighly organized with strong analytical skills; yet, must demonstrate ability to aggregate results and translate into solid recommendationsProcess oriented with strong technical skillsAbility to multi-task and work both in a team and independentlyAbility to interpret business scenarios to translate and communicate how to apply the RPM and CP project processes to that scenarioFlexibility with work hours and overnight travel required (25%-50% overnight travel is possible during peak workload)Experience developing project charters (scope, schedules, budgets, business justifications and risk assessments) for a diverse set of real estate and construction projects.Experience with real estate and construction finance principles.Understanding of change management, communication structures and planning.Ability to work collaboratively, independently and through ambiguity to create structure and consensus.Demonstrated ability to lead client engagements and advise senior executives via reports, written communications and oral presentations.

BENEFICIAL SKILLS AND EXPERIENCE

Six Sigma and PMP certifications preferredExperience conducting trainingAccount Transition implementation experience preferredAdaptiveWork super user preferredCapital Planning and Relocation Project Management experience preferred, with a high knowledge and skill base in at least one

Estimated compensation for this position is:

100,000.00 – 130,000.00 USD per year

The pay range listed is a total compensation range including bonus, if applicable. The provided range is an estimate and not guaranteed. An employment offer is based on applicant’s education, experience, skills, abilities, geographic location, internal equity and alignment with market data.

Location:

Remote –Columbus, OH

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!


Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

401(k) plan with matching company contributions

Comprehensive Medical, Dental & Vision Care

Paid parental leave at 100% of salary 

Paid Time Off and Company Holidays

Flexible and Remote Work Arrangements may be available

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

This position may require you to be fully vaccinated against COVID-19. If required, you’ll be asked to provide proof that you’re fully vaccinated upon your start date. You’re considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination. 

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

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Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.

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