**About us:** Regent Santa Monica Beach, part of IHG Hotels & Resorts’ luxury and lifestyle portfolio, presents a new era of indulgence offering 167 opulent guest rooms and suites. Introduced at a generous 720 square feet, rooms feature spa-like and luxurious bathrooms complete with a soaking tub, walk-in rain shower, double vanity and Perricone MD products, alongside thoughtful mementos through distinct Regent hallmarks. Poised along a coveted coastline overlooking the Pacific Ocean, the resort celebrates the allure of unexpected harmony through contrasts, delivering inspired stays with a seamless blend of timeless elegance and modern luxury. Regent Santa Monica Beach is home to four dining destinations, each offering unique epicurean discoveries. Orla and Orla Bar by James Beard Award-winning chef Michael Mina brings the peerless charm and boundless flavor of the Mediterranean to Southern California, while the poolside Azure Bar presents elevated poolside dining and creative cocktails. Sweet July Café debuts in collaboration with Ayesha Curry with exclusive menu items and a curated selection of beloved coffee and tea beverages. The beachfront oasis also boasts a 10,000 square feet Guerlain Wellness spa, outdoor pool (Azure Pool), The Regent Boutique, and state-of-the-art Fitness Center. The opening of Regent Santa Monica Beach marks a historic return of the brand to Los Angeles and represents the Americas flagship. For more information visit RegentSantaMonicaBeach.com. **Job Summary:** As a Rooms Assistant Manager (Management Trainee), you will be immersed in the day-to-day operations of the Rooms Division, including Front Office, Housekeeping, Guest Services, and related departments. This trainee position is designed to provide hands-on leadership experience while developing your skills in team management, guest satisfaction, and operational efficiency. Under the guidance of senior management, you will learn to ensure smooth departmental operations, uphold Regent’s service standards, and support staff development. The ideal candidate is a motivated, service-oriented individual with strong communication skills and a passion for hospitality management. **A little bit about your day:** Reporting to the Rooms Division, every day is different, but you will mostly: + Promote Regent’s service philosophy and style through our people attributes.  + Maintain impeccable personal grooming standards to uphold the professional and property style of the resort. + **Leadership and Team Management:** Provide strong leadership and guidance to the assigned team. Foster a positive work environment and culture, promote teamwork, and train and motivate colleagues to deliver exceptional service. + **Operational Excellence:** Deliver operating procedures in accordance with Forbes 5-star luxury standards to ensure efficient and effective housekeeping and laundry operations. Monitor and maintain the cleanliness and maintenance of all guest rooms, public areas, heart-of-house areas, and amenities. Continuously strive for excellence and exceed guest expectations in cleanliness and overall guest experience. + **Guest Satisfaction:** Work closely with departments to ensure a seamless and uplifting experience. Address guest feedback and concerns promptly, striving to exceed expectations and maintain the resort’s reputation for excellence. + **Quality Control:** Regularly inspect guest rooms and public areas to ensure adherence to the highest cleanliness and quality standards. Address any deficiencies promptly and work closely with other departments to resolve guest issues or concerns related to housekeeping. + **Health and Safety Compliance:** Ensure compliance with all health and safety regulations and guidelines, including proper handling and storage of cleaning chemicals, adherence to established safety protocols, and implementation of proper ergonomics practices. + **Sustainability Initiatives:** Promote eco-friendly practices and initiatives within the assigned department, such as energy conservation, waste reduction, and environmentally friendly cleaning products. + **Collaboration and Communication:** Foster effective communication and collaboration with other departments, such as Front Office, Engineering, and Food and Beverage, to ensure seamless operations and guest satisfaction. Coordinate with the Concierge and Front Desk teams to ensure timely guest and special services delivery. **Qualifications:** + Bachelor's or Master's degree in Tourism Management, Hospitality Administration, Business Administration, or relevant discipline is preferred but not required. + Experience in hospitality, service, or customer-facing role with some leadership experience is preferred. + Exceptional organizational and time management skills with the ability to prioritize effectively. + Exceptional attention to detail and commitment to the highest cleanliness and guest service standards. + Excellent interpersonal and communication skills, building positive relationships with staff, guests, and other hotel departments. + Strong problem-solving and decision-making abilities. + Proficiency in Microsoft Office Suite, especially Word, Excel, and PowerPoint. + Flexibility to work varied shifts, including weekends and holidays. **What you can expect from us: ** The hourly pay rate for this role is  **$34.20** . This range is only applicable for jobs to be performed at  **Regent Santa Monica Beach** . This is the lowest to highest pay scale, and we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. A team member’s pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law. Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing, and we welcome different perspectives. You need to show us you care that you notice the little things that make a difference to guests as well as always looking for ways to improve. In return, we'll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself. IHG is an equal opportunity employer: Minorities / Females / Veterans / Disabled. Guests have made grand entrances through the doors of Regent® Hotels & Resorts for nearly half a century. Born in 1970, our collection of modern hotels and resorts are home to stays both serene and sensational. The type of experiences that elevate above the noise and charm for even the most seasoned of travellers. An invitation to life’s most scenic moments. We are the legendary innovative luxury brand, reimagining modern hospitality by sparking fresh perspectives across hand selected hotels and resorts. Regent colleagues are gracious hosts, with emboldened spirit and dynamic as they provide meaningful moments to deliver the greatest of the guest experiences. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. **Important information** : + The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. + No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law. + If you require reasonable accommodation during the application process, please click here . + IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy. + If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.