WELCOME TO A WORLD OF OPPORTUNITIES AT THE WORLD'S #1 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE. 

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Conrad London St James is one of Hilton’s three global luxury brands and reflects the bold, inspired and personalised service we offer our guests. The hotel is renowned for its excellent service and is in the top 5% of hotels in London and the Top 10% in the world.

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A World of Rewards:

\n\nHourly rate of £12.50 plus annual service charge likely to be between £4,500 - £5,500\nA global travel program for team members\nMeals whilst on duty\nTo be part of a fabulous team\n\n

The hotel located in the heart of Westminster, as well as 256 beautifully appointed bedrooms our outlets within the hotel offer its teams the opportunity to join exciting food and drink concepts, with the standards and luxury service Conrad is famous for. Supported by celebrity chef Sally Abe, they consist of: 

\n\nThe Blue Boar Pub, opened May 2021, which is a contemporary take on a British pub \nThe Hedgerow, the hotel’s first cocktail bar, which takes inspiration from the beauty of the traditional British countryside \nThe Pem, a glamourous and elegant restaurant in the centre of the hotel showcasing classic British cuisine using modern techniques \nThe Orchard, for afternoon teas and lighter meals \nThe Executive Lounge, an exclusive space dedicated to our most valued guests, providing a higher level of luxury and personalized service.\nSeven Meetings & Events Spaces, perfectly designed to host a wide range of gatherings and events, each space offers the same commitment to quality, luxury, and service excellence that define Conrad London St. James. \n\n

 

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As a Room Service Waiter/Waitress you are responsible for preparing orders, set trays and delivering items to guest rooms in an attentive and efficient manner, and ensuring to provide excellent quality service as per the Hotel Standard operating procedure. 

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What will I be doing?

\n\nPreparing orders\nSetting tables and trays according to type of food ordered and the hotel's service standards\nDelivering items to guest rooms in an attentive and efficient manner\nEnsuring excellent quality service as per the Hotel Standard operating procedure\nRecording order details in an electronic system or writing them on a receipt\nCollecting payment for room service orders from guests upon delivery of food and beverages\nChecking in with guests to ensure satisfaction with each food course and/or beverages\nCleaning and removing the trolleys/trays from guest rooms and corridor\n\n

 

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What are we looking for?

\n\nPrevious experience in a similar role\nEffective management skills\nNegotiation and influencing skills\nPositive attitude\nExcellent communication skills\nAbility to work under pressure\nGood grooming standards\n\n

 It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

\n\nPrevious experience within the hospitality industry\n\n

 

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Travel:

\n\nSt James Park Tube Station – District & Circle Line – across the road\nWestminster Tube Station – Jubilee Line (4 Mins Walk)\nVictoria Station (8 Mins Walk)\nWaterloo Station (10 Mins Walk)\n

 

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