A Room Service - Order Taker for Conrad Dubai  is responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience while having extensive knowledge of menu offerings.

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What will I be doing?

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A Room Service - Order Taker for Conrad Dubai, you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience. A Room Service - Order Taker will also be required to have extensive knowledge of menu offerings. Specifically, you will be responsible for performing the following tasks to the highest standards: 

\n\n\n\n\n\nResponsible to answer the phone within three rings.\nTake orders for guests.\nMust follow prepared scenario to encourage up-selling.\nGive the approximate time of delivery for the order.\nPrepare payment of checks.\nKnowledge of food menu and wine list.\nKnow and adhere to all liability laws.\nPrinting of reports at the end of the shift and banking out.\nComplete other duties assigned.\nAttend all designated staff meetings and training sessions.\n\n\n\n

What are we looking for? 

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A Room Service - Order Taker for Conrad Dubai is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

\n\nPositive attitude\nGood communication skills\nCommitted to delivering high levels of customer service\nExcellent grooming standards\nFlexibility to respond to a range of different work situations \nAbility to work on your own or in teams\n\n

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

\n\nExperience in Food and Beverage department and/or industry\nPrevious experience of cash handling\nKnowledge of Food Hygiene Regulations\n\n

What will it be like to work for Hilton?

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Conrad Hotels & Resorts combines contemporary design, sophisticated amenities and personalized service. Conrad’s guest service is instinctive, discreet and enhanced by innovation to provide exceptional travel experiences all over the world. And, our amazing Team Members are at the heart of it all!

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