Los Angeles - Four Seasons, USA
1 day ago
Room Service Order Taker

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

A sun-filed urban oasis in the heart of Los Angeles stands a city icon, buzzing with the energy and excitement of one of the most diverse destinations in the world. When you’re not out roaming the Hollywood Hills, shopping on Rodeo Drive and exploring our city’s notable art museums, settle in and unwind at Four Seasons Hotel Los Angeles at Beverly Hills. Soak up the sun at our resort-style pool, savour award-winning Italian cuisine at Culina Ristorante and discover a new level of wellness at our Spa – or in the comfort of your very own guest room.

Our Brand Promise:  
At Four Seasons, Life is richer when we truly connect to the people and world around us.    

Whether you work, stay, live or discover with us, our purpose is to create impressions that will last a lifetime.   

 

Our Promise to you:  

To create a culture and a work ethic based on the Golden Rule, giving our people a framework to pursue a superior international service culture.    

  

What makes us unique:  
In the heart of Beverly Hills & West Hollywood this award winning hotel stands a city icon, buzzing with the energy and excitement of one of the most diverse destinations in the world. Soak up the sun at our resort-style pool, savour award-winning Italian cuisine at Culina Ristorante and discover a new level of wellness at our Spa – or in the comfort of your very own guest room.  

 

What we expect:  

Job duties include but are not limited to:  

Take guest in-room dining orders, communicate special requests to the kitchen, and coordinate deliver of orders according to Four Seasons Standards. 

Answer telephone using courteous, efficient telephone etiquette while obtaining all information necessary to process the guest’s order 

Communicate guest orders including any special needs or requests to the kitchen using the hotel’s point-of-sales system; check completed kitchen orders with the guest’s original order. 

Coordinate amenity delivery by ensuring that all requests are received, filled, ordered from kitchen and delivered in a prompt and accurate.  

 

Ideal candidate will have: 

Minimum one year food service or related work 

Ability to communicate professional and accurately via telephone.  

This position requires an applicant with a flexible schedule and the ability to work all shifts, weekends and holidays. 

 

We Offer:  

Hourly Rate: $28.01

Medical/Dental/Vision Insurance  

401K Retirement savings plan  

Employee Assistance Program  

Investment in your Wellbeing  

Life Insurance  

Complimentary Room nights and discounted rates   

Free on-site parking  

Training programs, tuition reimbursement  

Growth & Development opportunities  

Schedule & Hours:

AM/PM/Weekend Shifts

Must be flexible to occasional overnight

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

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