Property About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! Location Description At The Casso we consistently rise above the competition. On day one, you will begin with a robust wage package, excellent benefit plans, a matching 401K plan, professional development, generous bonuses, travel perks and the opportunity to grow across a portfolio of 100 hotels representing all major brands. We are an Employer of Choice—we understand that the care of our team members is as important as the service we provide to our guests and the communities around us. The Casso boasts 126 guest rooms, an on-site F&B outlet and a bar! If you have a genuine passion for hospitality, come and join our team. You will have an important role in the delivery of outstanding service and memorable experiences for each guest. You will have fun, learn and be part of a successful journey at a growing company. Find out today what a career at the Casso with Pyramid Global Hospitality can mean for you! Overview CULTURE & CHARACTER: All team members of The Casso Raleigh, a Pyramid Global Hospitality property, have the same fundamental responsibility: To take great pride in providing excellent service to all guests while walking the The Casso path of P.R.I.D.E. daily. Our jobs are not just to make a difference but to "Be the Difference" in the guest and fellow team member experience. All applicants should be of the highest character and hold themselves to the following The Casso Raleigh's P.R.I.D.E. expectations: • Positivity: We wake up daily and choose to bring a positive perspective, find the good in all things, and create an environment others want to be part of. Each team member is hired to project genuine and sincere positivity daily. • Respect: We embrace and appreciate others and show consideration for their desires, interests, privacy, physical space, belongings, different viewpoints, philosophies, physical abilities, beliefs, and personalities. We choose to show respect, even when it is not given, not only to our guests but, more importantly, to each other. • Integrity: We consistently demonstrate and live by sound moral and ethical principles. We choose to do this not because someone is watching, but because it is the right thing to do. • Dedication: We are unyielding in our commitment to walking our path and dedication to “Being the Difference” in everything we do. We flex our proactive muscles in being more positive, respecting, and holding ourselves to an even higher commitment to integrity. • Excellence: We always strive to make today a little better than yesterday. The Housekeeping Department is collectively responsible for ensuring that standards of cleanliness in assigned guest rooms and public areas are achieved and maintained on a consistent basis to provide the highest level of guest satisfaction in cleanliness and service. COMPENSATION & BENEFITS: • Starts at $15.00 an hour. • Paid biweekly (every two weeks) • Extensive health benefits, paid time off, retirement, tuition reimbursement, and employee discounts at hundreds of US and international properties. SCHEDULE: The hospitality industry is 24 hours a day, seven days a week, and 365 days of the year. All candidates must be available and are expected to work high occupancy times due to special events. We strive hard to manage and minimalize overtime, but it should and will be expected when business levels call for it. Full-time & part-time positions available! Part-time option: 8-29 hours per week depending on level of business forecasted Full-time option:30-40 hours per week depending on level of business forecasted. Days of week/weekend scheduled will vary depending on level of business forecasted. Shift: Approximately 9:00 AM - 5:00 PM (projected 6-8 hour shifts depending on business needs). ESSENTIAL FUNCTIONS: • Keep the work cart orderly and properly stocked at all times. • Keep work closets clean and orderly while respecting our inventory and organization. • Inspect room linens before placing in rooms and return below standard pieces to Housekeeping. • Proper utilization of equipment supplies and guest amenities. • Thorough sanitation of guest rooms and restrooms. • Daily changing of soiled linens on beds and remaking beds following the property standards. • Thorough cleanliness of rooms, room furnishings and hallway areas. • Constant awareness of safety hazards, (i.e., broken glass, frayed electrical cords, leaks, broken locks, and suspicious persons) and report to leadership. • Strict follow through on lost and found procedures • No articles should ever be removed from occupied rooms. Absolute respect for guests’ property should always be exercised. • Practice safety standards at all times. • Responsible care for our equipment and devices. • Remain alert, courteous, and helpful to the guests and fellow team members at all times. • Engage with guests during shift in a pleasant manner • Other duties as assigned. Qualifications • Housekeeping or custodial experience desirable. • Warm, welcoming, and pleasant personality mixed with a positive attitude. • Must be willing to work in fast paced environments. • Able to work independently, with minimal interaction with fellow team members. • Ability to work on feet for an extended period of time. • Ability to communicate effectively. • Minimal reading skills required (numbers, general texted instructions pertaining to work tasks) Compensation Range The compensation for this position is $15.00/Hr. - $15.00/Yr. based on qualifications and experience.