Job Title:

Road Maintenance Coordinator

Department:

Production & Skilled Trades

Country:

United States of America

State/Province:

Arkansas

City:

Lowell

Full/Part Time:

Full time

Job Summary:

Under direct supervision, the position is responsible for answering incoming breakdown calls and resolving equipment issues with our drivers and vendors. The incumbent is required to make safe, cost effective decisions to facilitate quick repairs in order to maximize equipment utilization. Must receive management approval for repair expenditures exceeding $500.00.   

Job Description:

Key Responsibilities:

Assist company drivers or leased owner-operators with vehicle repairs, tires, fuel, advances and repair instructions by promptly answering incoming calls, gathering necessary information and routing them to company facilities or to an approved vendor for equipment repairs

Provide follow up to ensure problems have been handled in a timely manner

Maintain contact with the driver and vendors to ensure the repairs will be completed quickly and update Operations personnel as to equipment status

Locate the appropriate vendor closest to the breakdown to ensure minimum wait time, competitive pricing, and quality repairs to minimize cost; must receive management approval for repair expenditures exceeding $500.00

Quickly resolve tire and equipment issues related to breakdown, repair, and roadside assistance to ensure quality and safety of repairs, minimize cost, and maximize equipment utilization

Shift Schedule: Shifts may vary based upon location and business needs.

Qualifications:

Minimum Qualifications:

High school diploma or GED equivalent with up to 1 year of related experience and/or training OR equivalent combination of education and experience

Preferred Qualifications:

Automotive and/or diesel mechanic knowledge

Ability to adapt to a dynamic work environment and shifting priorities and directives

Ability to effectively transmit, receive, and accurately interpret ideas through various mediums

Ability to process information with high levels of accuracy

Ability to establish and maintain effective relationships with personnel, customers and vendors

Ability to use time and resources efficiently and effectively

Ability to work both individually and as a team

Proficient computer skills, including Microsoft Office suite (PowerPoint, Excel, Outlook, etc.)

Ability to meet or exceed customer needs and expectations to provide excellent service

Don’t let distance keep you from becoming a part of our team! Relocation assistance may be available for qualified candidates located outside a 50-mile radius of the job.

This position is not eligible for employment-based sponsorship.

Compensation:

Factors which may affect starting pay within this range may include skills, education, experience, geography, and other qualifications of the successful candidate.  This position may be eligible for annual bonus and incentives based on profitability or volumes in accordance with the terms of the Company’s bonus and incentive plans, as applicable and in effect from time to time.

Benefits:

The Company offers the following benefits for full-time positions, subject to applicable eligibility requirements, as may be in effect from time to time: medical benefit, dental benefit, vision benefit, 401(k) retirement plan, life insurance, short-term and long-term disability coverage, paid time off commensurate with tenure (includes vacation and sick time), six weeks of paid maternity leave along with two weeks of paid parental leave, and six paid holidays annually.

Education:

GED (Required), High School (Required)

Work Experience:

Transportation/Logistics

Job Opening ID:

00552022 Road Maintenance Coordinator (Evergreen) (Open)

“This job description has been designed to indicate the general nature and level of work performed by employees within this classification.  It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.”

J.B. Hunt Transport, Inc. is committed to basing employment decisions on the principles of equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, persons with disabilities, protected veterans or other bases by applicable law.