The OHSU Digestive Health Center (DHC) is a multi-disciplinary center offering services in the ambulatory setting for specialty surgical services, gastroenterology, hepatology, bariatrics and nutrition. The programs work in a close team that includes MD, RN, MA, and schedulers that work together to provide excellent quality care for complex patients. The patient experience with the program begins with their initial appointment and can include clinic visits, procedures, surgery, and follow-up care.
The Resource RN Patient Care Coordinator (RN) will provide care coordination, assessment and triage, medication management and clinical support to the teams in the ambulatory setting. The nurse will perform medical record review, follow developed protocols, determine appropriate patient scheduling, assist with monitoring diagnostic results and patient care progress/processes as requested by providers, and participate in quality reviews. The nurse will work alongside a team of RN care coordinators within the DHC.
Function/Duties of Position$59.94-$91.19 per hour, based on experience (Resource)
The patient care coordinator role depends heavily on the RN Role Components of Scientist, Leader, Practitioner and Knowledge Transferor as defined by the OHSU RN Role Description; however, the position requires advanced critical thinking within the Leader Component to meet the goals of the clinic.
Candidate must be detail-oriented and able to work well with electronic health record.
A. Develops a therapeutic relationship with patients and families, effectively transfers information about disease, health and recovery, Engages patients and families in decision-making about the plan of care. Evaluates capacity for self-care and addresses concerns about transition to next level of care, different healthcare facility or home.
B. Communicates evaluation of patient’s stability, progress, discharge plan and recommendation for continuity of the medical and nursing plan to other members of the health care team, including through accurate and timely documentation of the patient’s electronic record.
C. Effectively transfers knowledge to other members of the team to support the safety of their practice (e.g. educating students, precepting, in-services, giving and receiving feedback during handoffs). Seeks knowledge from other members of the team to ensure safety of own practice. Engages in collaborative and effective decision-making with other members of the team while maintaining caring and compassionate relationships.
At least 2 years of nursing experience inpatient with a complex medical focus, or in ambulatory or community-based setting working with chronically ill or medically complex patients.
Department Specific Preferences (competencies, certifications, etc.):
Experience in the field of surgery / GI medicine in an outpatient / ambulatory clinical setting is preferred
Required Qualifications BSN Graduates: Baccalaureate Degree in Nursing from a program accredited by Commission of Collegiate Nursing Education (CCNE), Accreditation Commission for Education in Nursing (ACEN) or Commission for Nursing Education Accreditation (CNEA) 30 days before start date.ADN Graduates: Associate Degree in Nursing from an accredited program 30 days before the start date. Associate degree Nurses required to enroll in BSN program within 3 years of hire and complete within 5 years of hireInternal ONA applicants: Associate Degree in Nursing; BSN preferredCurrent, unencumbered Oregon State Registered Nurse LicenseBLS at time of hire and must be issued by the American Heart Association (AHA) BLS must not expire during orientation Must be able to perform the essential functions of the position with or without accommodation Additional DetailsLength of Orientation – Experienced Nurse
External candidates: OHSU & Nursing New Employee Orientation (NEO) for about a week.Either Transition to Practice (TTP) Program Specialty Fellowship/Fellowship Learning Pathway or Orientation experience for 3 days-26 weeks depending on the care area. An employment service agreement may apply.TTP Program Specialty Fellowship/Fellowship Learning Pathway details and dates: https://www.ohsu.edu/human-resources/transition-practice-program-rnsAll are welcome Oregon Health & Science University values a diverse and culturally competent workforce. We are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at 503-494-5148 or aaeo@ohsu.edu.