Job description:
Amazon Operations sits at the heart of the Amazon customer experience. We look after everything from the moment a customer clicks buy, to the moment their item is delivered – from desktop to doorstep.
Across the globe we have more than thousand Fulfillment Centers, thousands of Delivery Stations, tens of thousands of machines, and hundreds of thousands of employees, all working together in harmony to make sure the right item gets delivered to the right person, in the right place, at the right time.
Working in Amazon Operations is for people who like to be active and give their all. We work in a busy, dynamic environment and are part of a bigger team delivering on the expectations of millions of customers every single day. We are open, inclusive and welcome individuality and diversity. The culture in our operation is built on the way teams' bond and the work ethic that enables our business run like clockwork. Our teams take pride in a job well done, looking out for one another, ensuring the highest safety standards and playing their part in delivering the quality service Amazon is known for around the world.
Join us in the Amazon Reliability Maintenance Engineering (RME) team. We maintain and optimize technologies in the Global Amazon Warehouse & Delivery Network.
Purpose of job
Amazon is a global leader in sustainable building operations, dedicated to advancing energy-efficient mechanical systems and optimizing our facility infrastructure. Our global remote support for general maintenance and refrigeration continues to grow and span the globe, providing reliable and efficient solutions to Amazon's warehouse network. RME is seeking an experienced Building & Mechanical Systems Manager to recruit, develop and lead a team of specialists responsible for the remote coordination of maintenance activities across our global facility network.
Responsibilities
• Design and own the global RME BBM control tower start up and long-term strategies, setting a vision, roles and responsibilities and clear goals for the team.
• Recruit, build, inspire and motivate a new team that can work towards common goals.
• Embed a collaborative and high-performance culture who are relentless at continuous improvement.
• Embed Amazon people processes ensuring development and professional growth for all individuals. Apply company performance management processes.
• Serve as the main point of escalation for complex mechanical and refrigeration issues, be able to facilitate cross-functional meetings, listen intensely, establish the facts and make key decisions.
• Deliver the implementation and maintenance of rigorous quality control standards for SOP's and training.
• Implement meeting routines, KPI's and mechanism's that will ensure, work processes, systems, vendors, quality, productivity, training and labor management are met.
• Oversee the global budgets for maintenance and repair activities, optimizing costs while ensuring high-quality service.
• Collaborate with category procurement and stakeholders to ensure that productive contracts and SLAs are in place with 3P vendors. Maintain strong vendor relationships.
• Collaborate with other RME teams to ensure best practices are implemented for inventory management, reliability initiatives to optimize mechanical and refrigeration asset up-time across the network.


Key job responsibilities
• Design and own the global RME BBM control tower start up and long-term strategies, setting a vision, roles and responsibilities and clear goals for the team.
• Recruit, build, inspire and motivate a new team that can work towards common goals.
• Embed a collaborative and high-performance culture who are relentless at continuous improvement.
• Embed Amazon people processes ensuring development and professional growth for all individuals. Apply company performance management processes.
• Serve as the main point of escalation for complex issues, and make key decisions.
• Deliver the implementation and maintenance of rigorous quality control standards for SOP's and training.
• Implement meeting routines, KPI's and mechanism's that will ensure, work processes, systems, vendors, quality, productivity, training and labor management are met.
• Oversee the global budgets for maintenance and repair activities, optimizing costs while ensuring high-quality service.
• Collaborate with category procurement and stakeholders to ensure that productive contracts and SLAs are in place with 3P vendors. Maintain strong vendor relationships.
• Collaborate with other RME teams to ensure best practices are implemented for inventory management, reliability initiatives to optimize mechanical and refrigeration asset up-time across the network.