Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Risk Manager (Technology Operations)

Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

About RTP International

Real Time Payments International (RTP INT) is an operating programme under the Mastercard Core Payments model and an operating entity for six current international real time ‘live service’ markets as part of the overall Mastercard RTP portfolio. The services, whilst stated as RTP, also cover other products and these include Real Time payments, Bulk and Batch (BPS), Data Feed Manager (DFM), Proxy Database Services (PDS) and various User Interface solutions (UI). The market countries are a mix of four software supplied sales and 2 managed service hubs.

About the position

Based in Manila and reporting to the 2nd line Risk Director in London, this role offers an exciting opportunity to join the Mastercard Risk Team supporting RTP INT in the APAC region.

We are seeking a candidate with technology operations and preferably risk management experience to join our 2nd line risk team. This role is key to strengthening our operational infrastructure, defending against technological disruptions, and managing risks that may impact the service to our customers. Collaborating with business risk owners, the 1st line risk team, Tech Risk Management (TRM), Biz Ops, and Engineering teams, the incumbent will ensure robust governance frameworks are in place to assess, monitor, and mitigate operational risks effectively. This involves actively engaging with stakeholders to validate risk assessments, challenge assumptions, and enforce compliance with established policies and procedures. Additionally, the incumbent will contribute to the development and enhancement of governance structures to foster a culture of risk awareness and accountability across the organization

Responsibilities include the following:

•\tPartner with Mastercard global Technology Risk Management and Information Security teams for all risk related activity to ensure alignment on risk management methodology and practices
•\tConduct independent assessments of the first line's internal controls, scrutinizing their design and effectiveness to identify deficiencies, deviations, and compliance gaps, while providing constructive challenge and recommendations for enhancement
•\tDevelop and update risk and control policy and process documentation
•\tLiaise with and support the risk and control owners to resolve any questions, queries and problems relating to information security risks
•\tProvide risk briefings to management ensuring risks, issues and appetite breaches are monitored and escalated where necessary
•\tWork with control owners to collect security and operational metrics required for management reports and dashboards
•\tCollaborate with BISOs as a cyber risk expert, to assist then to identify, assess, and manage cyber risks within their respective lines of business
•\tDeveloping and providing training and communications to reinforce and embed key requirements


All About You:

•\t2-3 years of experience in risk management, information/cyber security, or a related field
•\tExperience of working in a complex (preferably global) regulated payments or financial services organization with hands on participation in technology risk assessment and mitigation methodologies.
•\tPractical experience with information security standards and risk assessment frameworks such as ISO 27001, SOC 2, NIST 800-32
•\tAbility to assess technology controls, vulnerabilities, and potential risks, issues and risk events
•\tKnowledge of cybersecurity principles, best practices, and the threat landscape
•\tExperience in handling regulatory, customer and internal audits, conducting assessments and good understanding of governance, risk and compliance practices
•\tExcellent communication skills with both technical and non-technical stakeholders
•\tAbility to develop trusted relationships with peers and senior stakeholders
•\tAbility to articulate themselves clearly and concisely to a broad range of senior and junior stakeholders, acting as a bridge as well as guide for the implementation of new capabilities
•\tStrong influencing skills; organizationally savvy
•\tProblem solving – excellent analysis and deductive skills
•\tCustomer focus – passion for excellence
•\tHighly motivated and conscientious individual
•\tFluent in English


Qualifications (preferred but not required)

•\tBachelor’s degree in Information Technology, Computer Science, or a related field
•\tProfessional Certification or Designation (e.g., CISA, CISM, CISSP, or equivalent)


Join Us

If you are passionate about security risk management and ready to make a meaningful impact in safeguarding the operations our of managed services and software sales services, we invite you to join our dynamic team. Apply now to be part of our mission to ensure the stability, security, and resilience of our payment systems and services.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

Abide by Mastercard’s security policies and practices;

Ensure the confidentiality and integrity of the information being accessed;

Report any suspected information security violation or breach, and

Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.