Job Description

Apply Risk Management processes within the area of responsibilityProvide guidance and assist with requirements on changed or new risk toolsOversee the effective use of risk tools and monitor its effectiveness for the businessAssist with preparation and analyses of reports for tabling at various Risk CommitteesScrutinize risk reports submitted by the branch/business unit and ensure reporting and tools are in lineEnsure data integrity, data structures and business line mappings are correctMonitor workflow issues in loss data systemDocument processes to enhance general ledger reconciliations and monitor data extractions for reporting purposesMonitor documented requirements and project manage deliverablesHighlight risk areas through root cause analysisMonitor action plans on various risk toolsMonitor risk reporting and escalate issuesDeliver against operational and cost targetsPrioritize resource allocation to minimise and reduce wastageMonitor costs for the financial year according to the operational planAllocates and approves expenditureReview cost reports and resolves or explains variances to the budgeIdentify, control and escalate potential risks that may lead to increased costsManage costs or expenses within approved budget to achieve cost efficienciesBuild relationships that allow for the managing of expectations; the sharing of knowledge and diverse insights; and the creation of buy-inEngage in cross-functional relationships to obtain and to provide work supportDeliver customer experience excellence aligned to Organisational values and service standardsBuild professional long-term relationships with customers based on trust that builds the brandCollect and interrogate information and feedback to ensure full understanding of customer needs to deliver a quality serviceDeliver service that exceeds customer expectations through proactive, innovative and appropriate solution selection and applicationProvide customers with relevant information to keep them informed of products and service optionsInnovate by finding the best fit solution for the situation such as the flexibility of delivery and customised solutions which result in more efficient outcomesDrive and embed risk capabilities in the businessEnsure application of risk capabilities and tools are applied to identify, evaluate, report and monitor risk processesDrive a combined assurance approach to risk management by engaging specialists and other assurance partners on key risks mattersEnsure comprehensive risk assessments are conducted in relation to products, services and solutions that are developed by the business are appropriate to manage the risks within the approved risk appetiteWork with business unit to understand business, drivers, current concerns and future plans to mitigate risk to proactively identify and anticipate risks (including emerging risks)Identify, manage and mitigate interconnected / interdependency risks and provide relevant information to business and risk teams to appropriately manage and mitigate riskUnderstand changes of applicable risk policies and communicate to relevant stakeholders accordinglyKeep abreast of relevant risk developments externally and ensure it is considered in the risk profile for the businessEnsure development of appropriate solutions to identify losses and risk exposures and facilitate the effective implementation thereofEnsure business continuity management plans are reviewed and tested and aligned to business continuity strategyAssist business to identify risks inherent in key business processes, new products, business projects and key outsourced and insourced arrangements and critical third-party service providersEnsure business has designed and implemented controls to manage the risks identifiedBuild a risk management culture through ensuring awareness campaigns to educate stakeholders to influence behaviour and drive the importance of compliance and good conductAnalyse business information, data and BU risk reports to identify trends and create qualitative risk status reporting with accurate and reliable business intelligencePrepare the relevant risk profile report in a format that is acceptable to senior management and risk governance committees and considers all key risksEnsure appropriate governance structures are in place in area of accountabilityDevelop and communicate timelines for submission of relevant op risk reports to risk committee structures that align to Group Risk timelinesEscalate significant risk issues to management or Enterprise Risk Management and risk governance structures as relevantReview risk management documentation and risk reports to ensure achievement of relevant risk strategyTrack and report at the relevant forums and committees monthly on progress towards achieving the relevant risk strategy at defined intervalsEnsure all stakeholders have been engaged and information provided by Project Management Office (PMO) is reviewed and challenged to ensure accuracyEscalate critical projects status to contribute to delivery against set timelines where requiredSet the strategy and create the enabling environment for active risk reduction by informing and looking at the key risk indicators (KRIs), re-assessing, and ensuring the control environment is perceived relative to risk appetite as well as ensuring changes to reduce, tolerate or mitigate risk are made accordinglyDevelop and maintain monitoring plan to ensure coverage of key controlsManage and ensure compliance to the applicable framework in relevant risk control monitoring planTrack feedback on results of monitoring activities to enhance relevant risk control environmentDevelop, encourage and nurture collaborative relationships across FRGManage team performance in achievement of business objectivesParticipate in planned activities that are appropriate for own and employee developmentJob Details

Application Closing Date

31/01/25

All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.