Bloomreach is the world’s #1 Commerce Experience Cloud, empowering brands to deliver customer journeys so personalized, they feel like magic. It offers a suite of products that drive true personalization and digital commerce growth, including:

Discovery, offering AI-driven search and merchandising Content, offering a headless CMS Engagement, offering a leading CDP and marketing automation solutions

Together, these solutions combine the power of unified customer and product data with the speed and scale of AI optimization, enabling revenue-driving digital commerce experiences that convert on any channel and every journey. Bloomreach serves over 850 global brands including Albertsons, Bosch, Puma, FC Bayern München, and Marks & Spencer. Bloomreach recently raised $175 million in a Series F funding round, bringing its total valuation to $2.2 billion. The investment was led by Goldman Sachs Asset Management with participation from Bain Capital Ventures and Sixth Street Growth. For more information, visit

 

The RevOps function at Bloomreach brings our sales, marketing, finance, product, and customer success teams together to build and drive our GTM strategy.  Ultimately, RevOps exists to ensure we are doing everything possible to help our Revenue teams deliver value to customers and exceed Bloomreach’s financial plan. 

We are seeking a highly skilled Revenue Strategy and Operations Manager to join our dynamic team. You will work in a small team of 3, but will play a pivotal role in optimizing revenue generation strategies, streamlining operational processes, and driving profitability across the organization. As a key member of the Revenue Operations team, you will collaborate with cross-functional stakeholders to identify churn risks and work closely with Account Managers to prevent churning our clients.

This role requires a strategic thinker who is not afraid to ask and reach out to people never met, a passion for process optimization, and a collaborative mindset to work cross-functionally with various teams.

Your job will be to: Be a strategic advisor to sales leaders - provide actionable insights and recommendations to senior leadership based on data analysis of our internal data and/or market research to drive our sales pipeline (For example by setting goals and target accounts and identifying best opportunities for expansion). Deploy operating processes that drive compliance/efficiency and ensure rigorous adoption across the Go-To-Market organization (e.g. pipeline hygiene, pipeline velocity, account ownership, account planning, etc) Monitor key performance indicators (KPIs) and performance metrics to track progress towards revenue targets and identify opportunities for improvement. Understand data and insights which you will need to turn to best-practices playbooks and short enablement sessions. Other  Conduct comprehensive analysis of sales performance metrics, revenue trends, and market dynamics to identify areas for optimization and growth. Maintain robust forecasting models to accurately predict revenue outcomes and inform strategic decision-making. Collaborate with Sales, Marketing, and Finance teams to align revenue goals, optimize pricing strategies, and maximize profitability. Lead initiatives to improve sales efficiency and effectiveness through process optimization, automation, and sales enablement strategies. Stay current with industry trends, best practices, and emerging technologies related to revenue operations and suggest opportunities for improvement. Preferred skills and experience  Familiarity with common software platforms like Salesforce, Tableau, Clari is a plus 3+ years of experience as business analyst and/or operations manager in SaaS business or technology is a plus Data-driven decision making Getting things done mindset Effective communication More things you'll like about Bloomreach: Culture:

A great deal of freedom and trust. At Bloomreach we don’t clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one. 

We have defined our and the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We've embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication. 

We believe in flexible working hours to accommodate your working style.

We work remote-first with several Bloomreach Hubs available across three continents.

We organize company events to experience the global spirit of the company and get excited about what's ahead.

We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer*.

The elaborates on our stellar 4.6/5 rating. The Culture score is even higher at 4.9/5

Personal Development:

We have a People Development Program -- participating in personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions.

Our resident communication coach is available to help navigate work-related communications & decision-making challenges.*

Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up check-ins.

Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.)*

Well-being:

The Employee Assistance Program -- with counselors -- is available for non-work-related challenges.*

Subscription to Calm - sleep and meditation app.*

We organize ‘DisConnect’ days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones.

We facilitate sports, yoga, and meditation opportunities for each other.

Extended parental leave up to 26 calendar weeks for Primary Caregivers.* Compensation:

Restricted Stock Units or Stock Options are granted depending on a team member’s role, seniority, and location.*

Everyone gets to participate in the company's success through the company performance bonus.*

We offer an employee referral bonus of up to $3,000 paid out immediately after the new hire starts.

We reward & celebrate work anniversaries -- Bloomversaries!*

(*Subject to employment type. Interns are exempt from marked benefits, usually for the first 6 months.)

Excited? Join us and transform the future of commerce experiences!

If this position doesn't suit you, but you know someone who might be a great fit, share it - we will be very grateful!

Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of Bloomreach are considered property of Bloomreach and are not subject to payment of agency fees.

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