Retail Team Leader (fixed-term) On a Center Parcs break we want our guests to relax knowing everything is taken care of. Our Retail department provides a fantastic shopping experience, from everyday groceries to sweet treats to toys, gifts and clothing.Across each village there are a number of retail units, including our very own supermarket; Parcmarket and dedicated sweet shop; Treats, as well as a childrens toy store, a gift shop and our swimwear and accessories shop and these are all complemented by our clothing store.Whether you visit our on-Village supermarket packed full of your favourite brands or our dedicated sweet shop for a little holiday indulgence, one things for sure: our retail teams deliver a memorable experience and excellent service wherever you go.RETAIL TEAM LEADER 16.14 per hourThis is a fixed-term contract until 20th November 2025.We are looking for a motivated and outgoing, service-orientated individual to join the retail team as Retail Team Leader.Your role will be to assist with managing a team of colleagues in order to deliver budgeted financial targets, service targets and operational standards, whilst ensuring our guests experience is memorable and unique.You should display a positive image in both appearance and gesture, be able to listen to our guests and take ownership of queries or issues. In addition, you will need to take duty management responsibility of the Center Parcs owned retail outlets on a defined shift basis.Please note that to apply for a role with us, you must be able to reliably commute to Center Parcs Longford Forest, as it is not easily accessible by public transport. If you plan to use public transport, please follow this link for a realistic overview of your commute:Plan Your JourneyHOURS OF WORKThis is a fixed-term contract until 20th November 2025.You will be contracted to work 150 hours per 4-week period on a flexible basis. This means that your days and hours of work could vary each week, but you will always receive at least your contracted hours each period.As our village is open 365 days of the year, your working hours will include public / bank holidays and during Christmas and / or New Year on a rota basis with a premium rate of pay for hours worked on a Sunday.ABOUT YOUEssential requirements:Ability to build relationships with colleagues and guests Retail background or relevant customer service experienceComputer literate matched with familiarisation of electronic point of sales (tills)Ability to demonstrate experience in problem solvingDesirable requirements:Computer literate with familiarisation of electronic point of sales (tills)Ability to demonstrate experience in problem solvingExperience of leading a teamABOUT THE BENEFITSCenter Parcs is a fantastic place to work and the benefits are as impressive as they are unique. Here are just a few:Colleague Bonus SchemePension Scheme with Life AssuranceColleague Recognition and Reward Schemeoffering a choice of Center Parcs and High Street vouchersFree use of our leisure facilitiesDiscounted Center Parcs breaks20% discount in our restaurant and retail outletsAccess to Perks at Work Portal - offering a wide range of retail and leisure discountsAn Employee Assistance Program - providing support on financial, health and legal mattersExcellent opportunities for career development and progression with the opportunity to gain externally recognised qualificationsIf this sounds like your ideal job, then wed love to see your application.Closing date: 18th March 2025at 12 NoonInterviews to be held:Week commencing 17th March 2025Please note this vacancy may close at any time once sufficient applications have been received. Early submission of your application is therefore encouraged.Follow us -FacebookX (Twitter)LinkedInAt Center Parcs, everyones welcome.We recognise that were all at our best when were being ourselves. We are committed to building a culture that champions diversity, equity and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience. Please let us know if you require any support or reasonable adjustments during the application or interview process. Share Apply now