Location: Woodward, Pennsylvania
Woodward PA, located in the rolling hills of central Pennsylvania, is a world-class action sports destination and camp. Our employee experience and culture are derived from our main product: FUN. We work, progress, and play in a world of innovative environments. If this sounds like what you are looking for, we'd love to hear from you!
What's in it for you?
On-Site Employee Housing and Meals
A work culture based on fun and progression
Full access to our world-class facilities. Work and play in the same innovative environments as professional and Olympic athletes.
Enjoy free time to enjoy the Woodward lifestyle
Retail Discounts on apparel and equipment
JOB SUMMARY:
The Retail Supervisor is responsible for overseeing our pro shop and assisting in the camp store. This position will play an integral part in receiving new merchandise, managing inventory, and drive sales. This position will assist with recruiting and training pro shop team members and leading all pro shop merchandise operations. The Retail Supervisor should be knowledgeable in merchandise/retail sales and action sports equipment repair operations. This position will require inventory management and merchandising to drive hard good and retail sales.
ESSENTIAL DUTIES/RESPONSIBILITIES
Knowledgeable in retail sales and operations
Will require merchandising and other techniques to drive sales
Work on and/or fix campers and guests bikes, skateboards and scooters to ensure their ability to continue riding and enjoying all camp parks/facilities
Assist with recruiting and training the pro shop & retail team
Able to develop and implement merchandising strategies.
Effectively plan and manage staff adjusting to high and low traffic periods.
Learn strong level of product knowledge as well as that of all store associates to ensure strong customer service excellence.
Skilled with knowledge of action sports equipment and repairs.
Learn strong level of product knowledge as well as that of all pro shop attendants to ensure customer service excellence.
Responsible for timely back stock replenishments and re-orders.
Ensure strong execution of visual directives as provided as well as pro-active changes as informed by traffic flow and/or operational pivots mid-season.
Responsible for overall appearance of store and product presentation.
Responsible for cash handling and till funds to minimize discrepancies and loss.
Ability to utilize a POS system and software
Ability to use tools provided in the shop to assist in fixing parts (air compressor, chain braker, drill, etc.)
Other duties are assigned
PERSONAL ATTRIBUTES
Be punctual and prepared to greet and serve guests in a cordial, professional manner with a smile and positive attitude.
Ability to remain calm under pressure
Ability to work in a fast-paced environment with moderate supervision, agile and able to pivot quickly.
PREFERRED EXPERIECE/SPECIAL SKILLS
High school degree or equivalent preferred
Customer service experience
Knowledge of retail operations experience
Knowledge of action sports equipment
SUPERVISORY RESPONSIBILITIES
+/- 5 employees
BASIC SCHEDULE/REQUIREMENTS
As a requirement of this position, pre-hire criminal history clearances are collected from the Pennsylvania State Police (PATCH) system, child abuse clearances are obtained through the Department of Public Welfare, and federal history is taken through FBI fingerprint screening.
Physical Capabilities: bend, twist, push, pull, stand, lift 50lbs.
Preferred Availability: Summer Camp Season
You make us Woodward. We are a welcoming community that celebrates individual stories, backgrounds, experiences, and identities where we all have "different" in common. We believe in the strength of representing all voices and having space for everyone. We believe in pushing boundaries and bringing our authentic selves to work while embracing uniqueness, creativity, and different points of view. Even if you don't think you meet all the qualifications listed for a job, we'd love to hear from you.
If you need assistance with your application, please reach out to hr@woodwardcamp.com