Retail Supervisor

Location: AdventHealth Orlando-601 East Rollins Street, Orlando 32803

All the benefits and perks you need for you and your family:

Benefits from Day One

Paid Days Off from Day One

Student Loan Repayment Program

Career Development

Whole Person Wellbeing Resources

Mental Health Resources and Support

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: Part-time

Shift : Day Monday-Friday 6am-9pm

The community you’ll be caring for: Orlando Campus

· Located on a lush tropical campus, our flagship hospital, 1,368-bed AdventHealth Orlando

· Serves as the major tertiary facility for much of the Southeast, the Caribbean and South America

· AdventHealth Orlando houses one of the largest Emergency Departments and largest cardiac catheterization labs in the country

· We are already one of the busiest hospitals in the nation, providing service excellence to more than 32,000 inpatients and 125,000 outpatients each year

The role you’ll contribute:

The Retail Supervisor will supervise the retail location, supervise retail employees/volunteers, and develop relationships with customers, vendors and partners to ensure business growth. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.

The value you’ll bring to the team:

•Demonstrates successful handling, prioritizing, and problem solving in retail space while anticipating opportunities in the future. Approaches all encounters with customers in a gracious, attentive, courteous and service-oriented manner. Leads by example, consistently conveying a positive attitude, passion and pride in work

•Achieves and/or exceeds monthly budgeted sales, gross profit, and net income goals established by retail leadership. Complies and enforces all standards and regulations to encourage safe and efficient operations

•Verifies that deposits are completed daily and reports any discrepancies to retail manager. Keeps fiscal responsibility and customer satisfaction in mind when making all decisions including inventory management

•Coordinates with retail manager for routine movement of product in retail space with attention to visual displays, prominent product placement to products/services offered that captures the customer's attention. Maintains the retail space appearance in an organized, clean, visually appealing environment

•Consults with management on new business/retail initiatives/programs that follow the mission and vision of AdventHealth. Conducts outreach marketing as well as event coordination including tracking, expenses and achieving goals. Maintains a vendor/sourcing database for vendors, technology applications and devices

•Participates in interviewing candidates for new positions. Trains, coaches and supervises employees to ensure goals and retail customer service standards are being met

•Periodically meets with retail Manager as scheduled to discuss planning, execution and effectiveness of marketing campaigns, sales, initiatives, employee development, and innovative ideas

•Performs other duties as assigned

Qualifications

The expertise and experiences you’ll need to succeed :

KNOWLEDGE AND EXPERIENCE STRONGLY PREFERRED:

•Customer Service skills

•Multi-tasking

•Computer skills

•Communication skills

•Organizational skills

•Conflict resolution and problem-solving skills

•Philanthropic and entrepreneurial spirit

•Leadership skills

•Point of sales skills

•Must be able to read, write and speak conversational English

•Basic computer skills and knowledge of Microsoft Office (Word, Excel)

KNOWLEDGE AND EXPERIENCE PREFERRED :

•Managerial Skills

EDUCATION AND EXPERIENCE REQUIRED:

High School Grad or Equiv and 2 years experience

EDUCATION AND EXPERIENCE:

•Associates' Degree

LICENSURE, CERTIFICATION OR REGISTRATION REQUIRED :

•

LICENSURE, CERTIFICATION OR REGISTRATION:

SUPERVISORY RESPONSIBILITIES

•Supervises retail staff/volunteers

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.

Category: Retail

Organization: AdventHealth Orlando

Schedule: Part-time

Shift: 1 - Day

Req ID: 24042811

We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.