RETAIL SALES ASSOCIATE
Department: Retail Operations
Direct Reporting Line: Retail Store Manager
Subsidiary/country: Ghandi Square, Gauteng, South Africa
JOB PURPOSE
Assist management in day-to-day store maintenance while providing excellent service and observing and maintaining all store policies and procedures.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Includes the following. Other duties may be assigned.
• Ensures the highest level of adidas service is given to each customer.
• As needed, completes any regular sales transactions involving cash, credit, checks, etc.
• Involved indirectly with ticketing of products as well as checking paperwork against items received.
• Assists in product flow from stockroom to sales floor on a fill in basis.
• Ensure that Company assets and stock is always secured in order to alleviate shrinkage.
• Assists in the development of displays of merchandise or follow suggestions or schedules provided by the store management team.
• Attain proficiency with the point-of-sale system by acquiring system utilization skills. Ensure integrity is maintained through attention to policy and procedure. • Uses selling techniques such as add on sales and describing technical information to customers to enhance salesmanship and reach store and position sales goals. • Greets customers in the store and assists them in finding the right product. Occasionally, serves primarily as a Greeter at the front door during busy workdays. • Maintaining general housekeeping standards • Safekeeping of Company assets
SKILLS REQUIRED
• Listening
• Excellent customer service
• Meeting sales goals
• Selling to customer needs
• People skills
• High energy level
Education And Experience Requirements
• Matric certificate
• 0 – 1 years of retail experience