RETAIL SALES ASSOCIATE                                         

 

Department:                                                              Retail Operations

Direct Reporting Line:                                                Retail Store Manager

Subsidiary/country:                                                    Retail Crossing FO, Johannesburg, South Africa

 

JOB PURPOSE

 

Assist management in day-to-day store maintenance while providing excellent service and observing and maintaining all store policies and procedures.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES

Includes the following. Other duties may be assigned.

 

Ensures the highest level of adidas service is given to each customer. As needed, completes any regular sales transactions involving cash, credit, checks, etc. Involved indirectly with ticketing of products as well as checking paperwork against items received. Assists in product flow from stockroom to sales floor on a fill in basis. Ensure that Company assets and stock is always secured in order to alleviate shrinkage. Assists in the development of displays of merchandise or follow suggestions or schedules provided by the store management team. Attain proficiency with the point-of-sale system by acquiring system utilization skills. Ensure integrity is maintained through attention to policy and procedure. Uses selling techniques such as add on sales and describing technical information to customers to enhance salesmanship and reach store and position sales goals. Greets customers in the store and assists them in finding the right product. Occasionally, serves primarily as a Greeter at the front door during busy workdays. Maintaining general housekeeping standards Safekeeping of Company assets

 

Skills required   Listening Excellent customer service Meeting sales goals Selling to customer needs People skills High energy level Education and experience requirements Matric certificate 0 – 1 years of retail experience