Job Description

Work Arrangement
This role requires an employee to be onsite on a full time basis.

The Role

This role will not only responsible for Retail daily operation, but also take the responsibility of Operation planning, budget control, vendor management and Operation optimization.

*  Develop and communicate forecasts and sales reports across teams.
*  Support and review project reporting requirements and outputs.
* Perform analytics to analyze current sales tactics and operations within the company.
 * Build and drive various initiatives to support the Sales, Aftersales, and or Marketing operations.
*  Build and manage relationships both internally and externally i.e.; Marketing, Sales, Legal, Agencies, GM partners, etc.
*  Performs other related duties as assigned. 

What You’ll Do

Budget planning for Retail Operation team with reasonable and realistic forecast, to ensure retail business can run smoothly with fulfillment of critical resourcesBudget control, to monitor operation cost on daily basis and optimize the operation cost by improving operation efficiency.Vendor management, to make sure all operation related requests from front-line team can be delivered on timely basis by vendor and responsible for new vendor onboard, vendor bidding process etc.Daily Operation standardization and optimization, keep improving store operation efficiency by provide effective and creative solution, provide store daily operation standard and guideline to make sure TDG’s operation across the market can meet brand standard and imageRetail Event cooperation and support, to work with Retail Marketing team and Sales planning team, Network Development team etc. to make sure a smooth execution of each store activities across the market with sufficient operation supports to frontline team.Work with cross-function teams to setup frontline operation process and keep optimizing, in order to help front-line team improve their performance from daily operation side and reduce daily operation cost.People management, good leadership skills to lead and motivate Operation team members deliver good performance to support front-line team.Customer centricity, keep customer experience and satisfaction as high priority during daily work, and need to put internal customer needs as the core of daily job as well.

Additional Job Description

Your Skills & Abilities (Required Qualifications) ​​  

Bachelor degree or aboveAt least 3 years working experience on the role in DTC Auto industryGood communication skillsOverall thinking and good analysis abilityStrong execution behavior towards to make things happenLogical and strong analysis skills with good business senseGood skills on office software

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us 

We aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.

Diversity Information

General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers.   We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. 

We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.