Job Description

Pay: $60000 per year - $60000 per year

At Great Wolf, the Retail Manager is responsible for strategic planning and development of the retail department, managing staff and ensuring the achievement of operational objectives and the maximization of retail profitability.

Essential Duties & Responsibilities

Oversees all merchandising functions including store display and design, inventory, tracking/analyzing, merchandise purchasing, par levels and pricing, merchandise/materials sourcingDevelops and manages labor, COS, and expense budgetsManages staff including employee-training programs, scheduling and employee relationsOversees sales functions including POS system, cash handling, budgets and daily reportingOversees administrative back-office functions of inventory coordinator, including training and maintenance of all department inventories, systems and reportingResponsible for department payroll, tracking employee hours and making time-clock changesAssists the Retail Director in every day operations of all areas of the Retail Department, including gift shops, arcade, vending, and any other revenue producing venuesEnsures retail areas achieve the highest standards in areas of cleanliness, presentation and serviceDevelops, implements, and monitors programs ensuring a safe facility and work environment that complies with all appropriate regulations-Ergonomics, Emergency Responses, Injury and Illness Prevention, and Hazard Communications ProgramsOrders and maintains supply levelsEnsures retail areas achieve the highest standards in areas of cleanliness, presentation and serviceAdherence to all standard operating procedures related to the role

Basic Qualifications & Skills

High school degree or equivalentExperience creating and maintaining documents with Microsoft Office (Word, PowerPoint, Excel)Minimum of 1 year experience supervising/managing large retail departmentMinimum of 3 years retail experienceSuccessful completion of criminal background check and drug screen

Desired Qualifications & Traits

Four year college degree or equivalent experience in Retail ManagementPrevious retail experience in a resort/hotel environmentDemonstrated ability to effectively resolve conflictCommitted to comprehensive and in-depth analysis, planning, and implementation of every work effortProjects a positive public relations image to team members and guests.Ability to motivate diverse groups to achieve extraordinary goals and overcome challengesExcellent management skills including conflict resolution, coaching, development and teamwork.

Physical Requirements

Sit or stand for extended periods of timeLift up to 30 lbs.Able to bend, stretch, and twist

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)