A Restaurant Manager (The Highmore) will oversee and direct the seamless running of the restaurant 'The Highmore'.

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The Highmore is inspired by London’s original members’ clubs. Designed for independent thinkers and tastemakers, it offers a dynamic and luxurious atmosphere where guests can relax, socialize, and explore hidden spaces that match their mood. Located over two floors, this rooftop lounge features a stunning terrace, blended games room, private dining, and sitting spaces accompanied by live music. With expertly curated furnishings, live jazz and blues, intimate dining areas, a blended games room, and a poolside terrace with a wood-fired oven, The Highmore delivers a unique and immersive lifestyle experience. A hub for music lovers, cigar aficionados, and connoisseurs, it’s a place where exclusivity meets inclusivity. 

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What will I be doing?

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Objectives & Goals

\n\nOversee and direct smooth restaurant operations.\nManage staff to maintain food service standards.\nLead by example in all aspects of restaurant conduct.\nCoordinate with other departments for seamless service.\nTrain and develop employees to enhance performance.\nEnsure compliance with health, safety, and hygiene regulations.\nAdapt to operational and company needs.\nMeet financial targets and uphold brand standards.\nMaintain high grooming and professionalism standards.\nFoster flexibility and continuous development within the team.\n\n

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Customer Service

\n\nDeliver friendly, professional, and efficient service.\nUphold high personal appearance and hygiene standards.\nEnsure adherence to food service quality and methods.\nOversee service flow and maintain standards.\nAddress customer inquiries, complaints, and feedback effectively.\n\n

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People Management

\n\nBuild and maintain an efficient, goal-driven team.\nAdhere to personnel budgets and staffing levels.\nRecruit, onboard, and develop employees.\nImplement training, feedback, and performance evaluations.\nManage disciplinary and grievance procedures.\nMonitor staff grooming and personal hygiene\n\n

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Department Responsibilities

\n\nMaintain consistent operational performance.\nDelegate tasks and maximize upselling opportunities.\nOversee restaurant setup and service readiness.\nControl operational budgets and approve expenditures.\nManage supplier relations and inventory based on demand.\nEnsure compliance with health, safety, and hygiene regulations.\nMaintain restaurant equipment and complete maintenance checks.\nHandle HR-related administrative tasks, including payroll.\nImplement sales promotions and staff incentives.\nAdhere to internal control systems and audit requirements.\n\n

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Communication

\n\nEnsure smooth shift handovers.\nProvide daily briefings and continuous staff supervision.\nKeep staff informed about menu changes and special events.\nPromote open, clear, and effective communication
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Making It Happen

\n\nDrive innovation and challenge existing processes.\nFoster a culture of pride, ownership, and excellence.\nAdapt to changing business and guest needs.\nMonitor industry trends and competitor activities.\nPlan ahead to ensure resource availability.\nAnticipate business fluctuations and adjust strategies accordingly.\n

What are we looking for?

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A Restaurant Manager (The Highmore) serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

\nOperational & Industry Knowledge\n\nPrevious exprience in a similar role\nStrong understanding of restaurant operations, including purchasing, inventory management, and cost control.\nKnowledge of food and beverage procurement and stock management.\nFamiliarity with health, safety, and hygiene regulations in the hospitality industry.\n\nTechnical & Administrative Skills\n\nProficiency in Microsoft Office and electronic ordering systems.\nAbility to analyze financial data, manage budgets, and track expenses.\nSkilled in processing invoices, billing, and maintaining accurate records.\nExperience with POS systems and restaurant management software is a plus.\n\nCommunication & Leadership\n\nStrong verbal and written communication skills in English to interact with suppliers, staff, and management.\nAbility to train and guide team members on ordering procedures and cost control.\nExcellent organizational and multitasking skills to handle high-pressure environments.\nArabic language is an advantage\n\n

 

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 What will it be like to work for Hilton?

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The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World’s Best Workplaces.

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We support the mental and physical wellbeing of all Team Members, so they can Thrive, thanks to innovative programs and benefits such as workplace flexibility, career growth and development, and our Go Hilton Team Member Travel discount program. Hilton prioritizes understanding and integrating our Team Members’ unique perspectives and voices—along with those of our Guests, Owners, Suppliers, and Partners—to cultivate a diverse and inclusive environment for all. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton!

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We are an equal opportunity employer and value diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions of his or her role, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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