About Bourbon Steak at JW Marriott, Nashville:
Modern American steakhouse Bourbon Steak will occupy the top floor of the 33-story, 533-room luxury hotel set to open in 2018 at 201 Eighth Ave. S. The restaurant promises sweeping views of downtown Nashville and an indoor/outdoor dining and drinking venue for Nashvillians and visitors alike.
General Summary of Bourbon Steak Restaurant Manager Duties:
The Restaurant Manager is responsible for assisting the General Manager and Assistant General Manager with managing daily operations at Bourbon Steak by Michael Mina and Bourbon Sky Lounge. This role will be responsible for assisting with recruiting, training and managing the front of the house team. Additionally, this role will assist with overseeing the inventory and ordering of supplies, monitoring daily cash, and ensuring that guests are satisfied with their dining experience.
Examples of Duties (includes but is not limited to the following):
Maximize sales potential and profitability, monitor all costs related to restaurant functionsReview financial information, monitor budgets, and ensure efficient operation and that expenditures stay within limitations, take action to correct any deviations from the budgetAssist with all hiring of restaurant employeesTake ownership of employee moraleConstant inspection and evaluation of dining rooms, food receiving, preparation, production, and storage areasResponsible to ensure restaurants appearance meeting and exceeding standards as well as maintaining compliance with all health and safety regulations at all timesUnderstand philosophy of management and ownerDisplay consistent attention to detail and follow through of all restaurant policiesInvestigate and resolve customer complaints regarding food quality, service, or accommodationsEnsure that service standards are on par with all outside accreditation sources including but not limited to; Zagat, Gayot, Relais & Chateaux, Mobil 5 star, AAA Five Diamond and Wine SpectatorOffer positive solutions to problems or issues and be a voice that is part of the decision making teamPerform additional duties and projects as assignedPosition Requirements
Ability to speak, read, write and understand EnglishProfessional demeanor appropriate for a luxury environmentA minimum of five (5) years of combined management and service experience, preferably in a fine dining environment with a focus on service and leadershipMust have working knowledge of point of sale systemsStrong customer service experience, interpersonal, and communication skills are requiredStrong analytical, decision-making and problem- solving skillsAbility to multi-task and work in a fast-paced, dynamic environmentAbility to be flexible, adaptable and responsive to changeCompletely understand all programs, procedures, standards, specifications, guidelines and training programsEducation:
High school degree or equivalent; Associate, Bachelor’s and /or Culinary degree preferredTypical Physical / Mental Demands:
Must be able to stand walk, sitMust be able to bend, stoop, crouchMust use hands to reach, grasp, handle, pull and pushMust have good near and far visionMust be able to hear, talk, smell