Summary

JOB SUMMARY:

The Respite Support Assistant is a member of the integrated health care team that supports high quality and safe recuperative care and respite goals 24 hours a day in a Medical Respite Center. The Respite Support Assistant participates in the implementation of treatment plans and daily respite activities consistent with preventative and holistic care, promoting a strengths-based, wellness-informed and person-centered approach to assisting individuals in achieving wellness and self-management goals. The Respite Support Assistant supports the overarching mission to champion health and provide quality health services for at-risk residents. The Respite Support Assistant reports directly to the Medical Respite Program Manager or Designee.

 

ESSENTIAL RESPONSIBILITIES:

Assist the treatment team to fulfill shift assignments and priorities, as well as communicating the status of task completion and outcomes Collect and document data, including vital signs and other information as assigned per shift Assist patients with activities of daily living, including self-care, meal preparation, ordering and obtaining personal supplies, recreation, observed patient medication administration, wellness activities, and documentation according to individual treatment plans and, for overnight shifts, following program procedures for patients Monitor respite patients, including bed checks, and provide close observation as needed Share observations, interactions and knowledge to support 24 hour care plans; maintain knowledge of patient treatment and care plans Communicate any pertinent information at change of shift, including appointments, patient behaviors, changes in medications, etc. Coordinate safe and timely transportation for patients to off-site appointments as assigned Treat each patient in a manner that preserves and supports patient confidentiality, patient rights, and patient dignity Provide phone coverage and triage of calls when necessary, particularly during evening and weekend coverage Support a safe and clean environment of care, including assisting with daily cleaning and patient laundry Support meal time needs and cleaning up after the meals are finished Support others in learning how to make good choices for themselves, to become empowered and self-responsible Assist in crisis situations as appropriate and follow emergency protocols and procedures Assist the treatment team in referrals and coordination of care Participate in integrated team clinical case reviews Support collaboration with internal and external providers and resources to assist patients in reaching their goals Support the patient and care team with private and public assistance programs and resources of benefits and basic needs including transportation, housing, food, clothing, legal, vocational, and health services Promote patient engagement in treatment and therapy services as well as program and respite activities Exhibit enthusiasm, respect, adaptability, flexibility and spirit of cooperation in the integrated environment of care Maintain professional standards and provide timely and appropriate follow up for patients, including phone calls/text, emails, and written communication Ensure timely and accurate documentation of services provided within the Electronic Health Record and other documentation tools Check inventories on a weekly basis, report needs and stock supplies Maintain compliance with HIPAA and Confidentiality standards Adhere with organizational policies and procedures Participate in annual reviews, competencies, and other requirements consistent with organizational standards Participate in staff meetings, trainings, and special assignments Assist in other duties and projects as assigned

 

REQUIREMENTS:

BLS Certification from the American Heart Association prior to start Dependable transportation - Valid Maryland Driver’s license (preferred) Basic computer skills and typing Strong organizational skills and attention to detail Strong interpersonal communication and relationship building skills Superior written and verbal communication skills Ability to work with various cultural and diverse individuals Bilingual English/Spanish a plus ServSafe Basic Food Handling Certification preferred

Additional Information

As one of the largest health care providers in Maryland, with 13,000 team members, We strive to CARE BRAVELY for over 1 million patients annually. LifeBridge Health includes Sinai Hospital of Baltimore, Northwest Hospital, Carroll Hospital, Levindale Hebrew Geriatric Center and Hospital and Grace Medical Center, as well as our Community Physician Enterprise, Center for Hope, Practice Dynamics, and business partners: LifeBridge Health & Fitness, ExpressCare and HomeCare of Maryland.