People want to work with a person, not a company. PCH is a community of people; associates, guests and ownerships. It is a relationship, built upon common purpose and values. It’s more than a job, a guest experience, or a business investment. Together, we are making a difference in people’s lives.  ~Tony Davis, President

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

• Warmly greet guests in a professional and welcoming manner as they board the vehicle.
• Maintain the cleanliness and appearance of hotel vehicles, ensuring they are well-maintained and presentable at all times.
• Regularly check and maintain fuel and oil levels in vehicles to ensure smooth and uninterrupted transportation services.
• Perform miscellaneous errands as necessary to assist guests and ensure their needs are met promptly.
• Answer the Transportation phone promptly within 3 rings to assist guests with transportation requests and inquiries.
• Complete all required checklists per shift, ensuring that all necessary tasks related to vehicle maintenance and guest transportation are carried out efficiently.
• Provide guests with directions and information regarding hotel outlets, operating hours, surrounding areas, and amenities, offering exceptional customer service and local knowledge.
• Maintain high hospitality standards throughout the transportation service, ensuring that guests feel comfortable and valued during their journey.
• Adhere to safe driving practices and traffic regulations to ensure the safety and security of guests while in transit.

Our Benefits Include:

Comprehensive Health Insurance – Medical, Dental, Vision, as well as Voluntary Benefits including Short Term/Long Term Disability and Supplemental Life Insurance
401K with Company Match
Employer Paid Life Insurance
Complimentary Employee Assistance Program
Paid Time Off to include Vacation, Personal, Sick, & Holidays
Discounted Hotel, Spa, Golf, Retail, and Food & Beverage
Tuition Reimbursement Program
PCH University & Professional Development Series
Associate Referral Program

Our Culture:

Our team embodies service that spans beyond typical hospitality. Both warm and authentic, we are a team committed to excellence. Our benchmark is our genuine care for others. For this reason, we love coming to work to create new experiences every day. The secret sauce to our successful recipe: Put people first.

We celebrate our places. We encourage independent thinkers who fill their workspaces and properties with joy. PCH Hotels & Resorts creates experiences, connections and traditions through generations of storytellers.

PCH Hotels & Resorts brings the heart and soul to hospitality. Our core values are the foundation of everything we do!

You belong here. Join the PCH Hotels & Resorts family, where we put people first.