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Exemption Status:

Non-Exempt

Schedule Details:

Monday, Sunday, Thursday, Tuesday, Wednesday

Scheduled Hours:

7am-330pm

Shift:

1 - Day Shift, 8 Hours (United States of America)

Hours:

40

Cost Center:

71000 - 0640 Beryl's House

Union:

SEIU Local 509 Community Health Link

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 16,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

I. Major Responsibilities:  

1. Performs duties using recovery-oriented principles.   

2. ​Demonstrates person centered strength-based communication and relationship with Persons.   

3. ​Demonstrates effective communication with staff, peers and other professionals.   

4. ​Ability to observe, document, teach and respond to mental and physical health as well as other needs of clients such as community living skills.  

5. ​Serves as a residential counselor for specified number of residents as directed  

6. ​Assists in creating a safe therapeutic milieu by fostering a culture of recovery.  

7. ​Implements treatment plans; interventions and properly document using progress/service notes.  

Standard Staffing Level Responsibilities:   

1. Complies with established departmental policies, procedures, and objectives. 

2. Attends variety of meetings, conferences, seminars as required or directed. 

3. Demonstrates use of Quality Improvement in daily operations. 

4. Complies with all health and safety regulations and requirements. 

5. Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients, and visitors. 

6. Maintains, regular, reliable, and predictable attendance. 

7. Performs other similar and related duties as required or directed. 

 

All responsibilities are essential job functions. 

II. Position Qualifications: 

License/Certification/Education: 

Required: 

1. Grade C02: Residential Counselor I: Minimum of a high school diploma/GED/HiSet required.
2. Grade C04: Residential Counselor II: Requires a Bachelor’s degree; preferably in the field of psychology or human services.
3. Driving Requirements:
a. For Faith House, Beryl's House, and Orchard Street: Current valid US-Issued driver's license; 
b. For Adult Community Clinical Svcs (ACCS) Div: All programs require a current valid US-issued driver’s license and a registered, inspected, and insured automobile for work related purposes including transporting clients in a personal vehicle [or a company vehicle.]; 
c. For Passages, MYR, Urgent Care, Detox, TSS, and CSS: Driving is not a requirement.
d. For CSU Leominster: Current valid US-issued driver’s license and a registered, inspected, and insured automobile for work related purposes including picking up meals in a personal vehicle [or a company vehicle.].
4. Must be able to pass a CORI background check.

5. MYR, Beryl’s House, Faith House, Orchard Street: Must be able to pass a CORI (Criminal Offender Background Check) and a DCF/CPS (Department of Families Adam Walsh/Child Protective Services background check).

Preferred

1. Certification in addiction counseling or a minimum of 2 years' experience in the substance abuse field. 

Experience/Skills: 

Required: 

1. Understanding of addiction and recovery.

2. ​Demonstrates person centered strength-based communication and relationship with Persons.   

​3. Demonstrates effective communication with staff, peers and other professionals.   

4. ​Ability to observe, document, teach and respond to mental and physical health as well as other needs of clients such as community living skills. 

 

ADDENDUM FOR MYR 

Major Responsibilities 

1. Monitor clients that “elope” from the program. 

Experience/Skills: 

Required: 

1. Must be able to pass a DCF/CPS (Department of Families Adam Walsh/Child Protective Services) background check. 

Preferred: 

N/A 

ADDENDUM FOR Relief Counselor 

Major Responsibilities 

1. Serve as a temporary residential counselor as requested by supervisor. 

ADDENDUM FOR Flexible Substitute Worker 

Major Responsibilities 

1. Work covering shifts of any program. 

2. Hours range from 0-40 hours per week with no regular schedule or set number of hours per week. 

3. Provide a flexible consistent pool of employees that provide coverage when permanent employees take their leave time or when a position is temporarily vacant. 

ADDENDUM FOR Awake Overnight 

Major Responsibilities 

1. Monitor and document medication as needed. 

2. Prepare daily log entries, incident reports, and other necessary paperwork. 

3. Conduct fire drills as requested and document results. 

Experience/Skills: 

Required: 

1. Must be able to remain awake and alert during the overnight shift to provide a safe and healthy environment for our staff and co-workers. 

Preferred: 

1. Previous human services experience. 

ADDENDUM FOR Continuum 

Experience/Skills: 

Required: 

1. Understanding of addiction and recovery. 

Preferred: 

1. Certification in addiction counseling or a minimum of 2 years’ experience in the substance abuse field is preferred. 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.