At Associated Bank we strive to create an inclusive culture where different perspectives are valued and recognized as strengths critical to our success. If you thrive in an environment where your growth and development are encouraged and supported, then Associated Bank may be the right place for you.

This Residential Closed Quality Assurance Technician position will thoroughly analyze and examine closed loan file documentation to ensure quality assurance and accuracy to meet regulatory, investor and Associated Bank requirements for all channels (Retail, Correspondent, and Wholesale), monitor, initiate and reconcile fundings for service released and retained investors, CRA bulk purchase and Third Party Originated (TPO) lenders.

This person will,

Interact and follow-up directly with customers, title companies, TPO clients, loan coordinators, loan processors, loan closers, underwriters, loan officers, account executives, external vendors and servicing personnel to correct closed loan file documentation.

Create mortgage loan packages to cure any deficient documents found in closed loan file documentation analysis; including but not limited to; verification of income and assets as required by the underwriting approval and AUS findings.

Identify discrepancies between LE and CD and determine if any inaccuracies exist and require resolution. Interact with compliance and legal by submitting Compliance form, APRWIN and all supporting documentation.

Complete Notice of Loan Ownership Disclosures to be sent to borrowers within 27 days of transfer (Purchase Date.) by utilizing the Daily PowerSeller and InformEnt reports. Monitor and track AHP, DPA and DPP approval requests submitted to SharePoint site for upload of agency guidelines and security instruments. Monitor and track timely grant reimbursements from agencies.

Ship closed loan file documentation to investor through investor portals. Ship collateral packages to investor through overnight courier by delivery time frame to avoid any risk of penalties. Update the pipeline and risk management system to insure accurate tracking and reporting for FASB133.

Track compliance related issues in reports for management related to compliance issues and accuracy issues. Validate and confirm servicing transfers utilizing the Mortgage Electronic Registration System (MERS)

Requirements
Education

High School Required

Associate's Degree or equivalent combination of education and experience Preferred

Experience

2-5 years Financial, Mortgage, Title company experience Required

Please Note: This position can also be hired as a Residential Closed Loan Quality Assurance Technician Senior. We will assess applicants based on their skills and years of relevant experience.

In addition to core traditional benefits, we take pride in offering benefits for every stage of life. 

Retirement savings including both 401(k) and Pension plans. 

Paid time off to volunteer in your community. 

Opportunities to connect with others through our diversity-focused Colleague Resource Groups. 

Competitive salaries with professional development and advancement opportunities. 

Bonus benefits including well-being programs and incentives, parental leave, an employee stock purchase plan, military benefits and much more.  

Personal banking, loan, investment and insurance benefits. 

Associated Bank serves more than 120 communities throughout Wisconsin, Illinois and Minnesota and we consider our colleagues critical to our continued success. See why our colleagues continually vote us a best place to work in the Midwest. Join our community on Facebook, LinkedIn and X. 

Compliance Statement

Associated Bank is an equal opportunity employer committed to creating a diverse workforce. We support a work environment where colleagues are respected and given the opportunity to perform to their fullest potential. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

Fully complies with all applicable enterprise policies and procedures. Acts in compliance with all applicable laws and regulations as outlined in training materials, including but not limited to Bank Secrecy Act. Responsible for reporting suspicious activity to Financial Intelligence. Responsible to report all customer complaints as prescribed and procedure violations to management or HR.

Responsible to report ethical concerns as needed to Associated Bank’s anonymous Ethics Hotline.

Associated Bank provides additional assistance throughout the application, interview and hiring process. Please contact leavesandaccommodations@associatedbank.com if you need an accommodation at any time during the process.

Associated Banc-Corp is an Affirmative Action and Equal Opportunity Employer. Associated Banc-Corp participates in the E-Verify Program. E-Verify Notice English or Spanish. Know Your Right to Work English or Spanish.

Associated Bank is Pay Transparency compliant.

The pay range represents anticipated base pay for this role. Actual pay may vary based on factors including, but not limited to, work location, skills, experience, education, and qualifications for the role.

$17.00 - $28.79