At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. 

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Iron Mountain are looking for a Resident Data Specialist to join our team to provide onsite support to the client and their customers by retrieving and archiving documents

 

Key Accountabilities

Ensure all queries are dealt with in a professional and timely mannerSupply timely and accurate reports on activitiesLiaise directly with customers

Key Relationships

(External and Internal Contacts)

Clients and their customersColleagues including project teams on siteSite Supervisor and the scanning teams at Fishponds and Stone

Focus

(Nature of Interaction)

Support in retrieval and archiving documents, answering queries and providing process knowledge to the customerManaging deliveries and collectionsPhysical precataloging of recordsAssistance with queries and supplying timely and accurate reports on activitiesAdopting best practice from existing processes at Fishponds site

Knowledae/Skills/Experience

Desirable

Abilitv to learn new computer proorams i.e. ZamizMS Office (inc Access) and OutlookFast accurate keyboard skillsAbility to work to deadlines and set own prioritiesAbility to work within a small teamProblem solving abilityConfidence to work with clients/customers at all levels

Experience:

IM ConnectCataloguing of client data including indexing principlesCustomer serviceMust be physically fit and able to lift boxes

Mobility Requirements:

Must be able to travel to our Stone site in Stafford when requiredBased at client site

Category: Operations Group