PURPOSE OF POSITION:
The Transitional Housing (TH) Resident Advisor (RA) provides supportive services to up to 20 young people aged 18-24 living in a TH site in the Bronx. Reporting to the Program Coordinator of the TH site, the RA is an energetic, creative, and diligent member of a team that includes case managers and a cadre of specialty staff including employment/education specialists, housing specialists, youth development staff, and credentialed mental health staff.
In the TH program a young adult can reside for up to 24 months in Transitional Housing and once they apply for TH they are also eligible to apply to Rapid Rehousing program. The RA supports all aspects of the program, and assists youth living at the site holistically, providing support and motivating encouragement wherever needed. RAs are also responsible for cooking meals for up to 20 youth, at times with other staff and/or youth, or on their own. RAs will be provided assistance in obtaining food handling licenses and other culinary training, if needed. RAs also assist with keeping the site clean and well-maintained, including working with youth and other staff to manage garbage and day-to-day cleaning of all areas of the site. These sites will also use evidence-based and other proven models. RAs will be expected to participate in trainings and implementation activities for these social service models. Ultimately, RAs assist youth to achieve the goals of TH: stabilize and address any immediate trauma experienced by the youth in our care, maintain housing stability, and assist the youth in advancing towards their individualized goals including a long-term housing plan, while ensuring the site is well-maintained.
The Overnight RA will provide direct services and supervision to residents, including counseling, referrals, mentoring, and crisis intervention. All services are aimed at maximizing the client's progress towards a supported lifestyle. The Overnight RA is expected to participate fully in trainings offered by the agency and to integrate this training into their work. All services will be provided under the supervision of the Program Coordinator.
As these sites are new to CHNY, the RA will need to be comfortable in a rapidly changing environment where processes and protocols are being developed and refined as the program is operating. Additionally, this position requires independent judgment and proactivity, as the RA will be working within a newly opened, stand-alone site. Flexibility and excellent communication and problem-solving abilities are critical to successfully fulfilling the requirements of this position.
DUTIES AND RESPONSIBILITIES
(Responsibilities to include but not limited to the following)
DUTIES AND RESPONSIBILITIES(Responsibilities to include but not limited to the following)
Youth Engagement and Program Support
Directly engages, supervises and supports youth residing at the TH site.
Ensures that the site, including youths' rooms, is clean and kept in good and safe condition.
Welcomes youth to the site and orientates youth to site expectations, CHNY's mission and principles, and child protection policies and protocols.
Assists youth with preparation for the next day. Ensures youth meet curfew and are accounted for when they leave the facility.
Conduct room checks for youth and ensure safety on the floors as well as checking for fire safety and/or addressing any contraband or weapon issues.
Provide direct support and monitoring when youth are utilizing certain areas during night shifts such as the laundry room, dining area, lounge or any other open spaces onsite. This includes addressing any safety incidents or fire safety related issues that occur during the overnight shift.
Monitor program and client activities to ensure a safe and secure environment.
Engages with youth during morning mealtimes and works with youth to facilitate post-meal clean up and assist in meal prepping as needed.
Assists with activities of daily living (ADLs) that include self-care and life skills such as; meals, hygiene, laundry, cleaning of living space, time management and communal living.
Assists in keeping the site clean and well-maintained by participating in overnight tidying up and facilitating the work of facilities and maintenance staff.
Provides support to Case Managers as needed, including distributing appointment slips, appointment follows up, collection and filing of paperwork, file maintenance, and file compliance. Transitions and communicates with morning staff.
Maintains records in the Efforts to Outcomes (ETO) computer system, and enters all required documentation timely.
Escorts youth to other agencies and services when necessary (e.g., hospitals, school visits)
Maintains healthy, supportive relationships with the youth, mindful of boundaries and mutual respect.
Leads and/or participates in recreational and holiday activities at the site and off-site trips.
Completes incident reports by the end of the shift, and submit to appropriate parties.
De-escalates crises; attend to emergencies following agency protocol, as needed.
Performs other duties as assigned and needed.