The Peninsula London is seeking to hire Residences Night Manager to join our Residences Team. We are looking for someone who providing friendly, efficient, prompt and professional service to Residences Tenants while adhering to the objectives, performance and quality standards established by The Peninsula London Residences. This role will be acting as Manager on Duty, providing leadership, supervision and training to the Night Team.

 

An exceptional opportunity to join our high-profile flagship hotel in London

Market-leading remuneration, service charge, and attractive benefits 

Join our award-winning group, working alongside a highly experienced team

 

Key accountabilities

Assist Residents with services related to their apartments, in accordance with the lease, other contractual arrangements, Tenant’s Handbook and Residences Policies and Procedures. Handle telephone, email and requests made in person and providing detailed information regarding any Concierge services. Maintain accurate and timely records of Resident’s requests and other tasks, ensuring that relevant information is communicated to colleagues and/or management, as required. Anticipate Residents needs and exceed their expectations. Duty Manager in charge of the activities of the Night Team

 

General requirements

Minimum 3 Years Experience in Hospitality or Residential Environment. Excellent command of English language with confident communication skills. A second language would be an advantage. Computer literate. Problem solving and multi tasking skills. UK Driving License. This position requires the fulfilment of night shift duties based on the operational needs of the business. The ability and willingness to work during these hours is a necessary condition of employment.

 

At the Peninsula London, we look after:

Your financial wellbeing:

Excellent salary package  Generous service charge distributed equitably to all colleagues Life Insurance Enhanced company contribution on pension plan

 

Your medical care:

Medical cash plans including optical and dental coverage Enhanced maternity and paternity leave plan

 

Your daily health routine:

State of the art heart of house facilities including a gym, fitness classes, relaxation room, contemplation room and nursing mothers’ room Colleague restaurant with healthy and balanced 24/7 food offerings On-site occupational health and safety nurse and wellbeing education sessions

 

Other perks:

High street and online shopping discounts Rewards and recognition initiatives Dry cleaning for uniforms and work attire 

  

We are delighted to receive your CV and will liaise with suitable candidates directly.

 

 

 

 

Ideally situated in the heart of Belgravia, with views over Hyde Park Corner and Wellington Arch, The Peninsula London occupies one of the city’s most prestigious addresses. The newly built hotel, impeccably designed to harmonise with surrounding heritage buildings is just moments away from the city’s most iconic attractions, including Three Royal Parks, Buckingham Palace, Harrods, and Big Ben. Its 190 light-filled guest rooms and suites have been exquisitely designed by Peter Marino; its gathering spaces include several world-class restaurants and bars, including Brooklands helmed by Michelin-starred Chef Director Claude Bosi; the idyllic Peninsula Spa, and a luxury retail arcade.