Dallas, TX, US
18 hours ago
Reservation Agent
Welcome page Returning Candidate? Log back in! Reservation Agent Job Locations US-TX-Dallas Posted Date 1 day ago(9/16/2024 1:15 PM) Requisition ID 2024-114612 # of Openings 1 Category (Portal Searching) Reservations Location

Dallas Hotel

 

 

The Omni Dallas Hotel, in the center of the revitalized downtown Dallas, is connected via sky bridge to the Dallas Convention Center and close to restaurants, shops, entertainment and more! The Omni Dallas Hotel is built to meet the U.S. Green Building Council LEED Gold Certification standards, placing it on the forefront of environmental awareness and conservation in the city.

 

The Omni Dallas Hotel’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Dallas Hotel may be your perfect match.

Job Description

Meticulously manage and oversee the Group Reservations process. 

Responsibilities Accurate input of Reservations into system.Input Reservations within specified time periods.Maximize potential room revenue by following specified selling guidelines.Maintain Group History Tracking formsSet up group routingEnsure that rooming lists are free of duplicatesRespond to guest calls in a timely mannerAttend Pre Convention meetings as necessaryProperty-wide departmental interaction.Raise the awareness of inventory issuesKnowledge of hotel services and events.Ensure an efficient and professional working environment with open communication.All convention resumes are audited prior to group's arrival. Qualifications  Respond to clients in a timely manner Actively communicate with internal team members to ensure guest satisfaction  Ability to identify areas that require attention without always being directed to do so.

Working Environment

Prolonged sitting at a desk

 

 

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement 

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.

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