**Our Company** At Teradata, we believe that people thrive when empowered with better information. That’s why we built the most complete cloud analytics and data platform for AI. By delivering harmonized data, trusted AI, and faster innovation, we uplift and empower our customers—and our customers’ customers—to make better, more confident decisions. The world’s top companies across every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise. **What You'll Do** In this role, you will be responsible for managing the logistics required to conduct customer and user research at Teradata. Your efforts will ensure that our research programs run smoothly and effectively, providing valuable insights to our stakeholders. Key Responsibilities: + Manage and optimize research tools and platforms (e.g. participant recruitment, knowledge management, survey panels and usability testing tools). + Coordinate the recruitment of customers and users for research studies. + Coordinate with UX and PM teams for scheduling and execution of research studies. + Schedule and manage research activities, including interviews, focus groups and surveys. + Build and distribute surveys using Qualtrics. + Clean and organize collected qualitative and quantitative data. + Collaborate with cross-functional teams to ensure research activities align with business goals. **Who You'll Work With** On our team, you will have the opportunity to work with a dynamic group of professionals in Product Management, User Research, Customer Success, Sales and other key departments. You will play a crucial role in helping Teradata better understand our customers’ needs through qualitative and quantitative customer and user research. **What Makes You a Qualified Candidate** + Previous experience in a research operations or similar role. + Strong attention to detail, comfortable managing multiple projects at a time. + Familiarity with qualitative and quantitative research methods. + Experience working with customer and UX research tools like Qualtrics, UserTesting, User Interviews, etc. **What You Will Bring** + Strong organizational and project management skills. + Excellent communication and interpersonal skills. + Ability to handle multiple tasks and prioritize effectively. + Interest in growing into a more advanced research role, including designing research instruments, analyzing collected data, and turning data into actionable insights. \#LI-DL1 Why We Think You’ll Love Teradata We prioritize a people-first culture because we know our people are at the very heart of our success. We embrace a flexible work model because we trust our people to make decisions about how, when, and where they work. We focus on well-being because we care about our people and their ability to thrive both personally and professionally. We are an anti-racist company because our dedication to Diversity, Equity, and Inclusion is more than a statement. It is a deep commitment to doing the work to foster an equitable environment that celebrates people for all of who they are.