\n \nAt Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.\n \nWhen you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.\n \n\nResearch Expert\n\nWhy We Have This Role \n

In this role, you will be part of the growing Qualtrics market research community that helps some of the world’s top minds take their research to the next level. You'll be challenged in partnership with a Research Manager to come up with new and creative solutions to our clients’ most difficult research needs.

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The Research Expert plays a key role during the all or part of the lifecycle of impactful research projects for strategically important clients.

\nHow You'll Find Success \n\nEstablishing and maintaining trusting relationships with clients, where they seek your thought-leadership and perspective on research goals\nDelivering insights that clients leverage to make critical business decisions\nOwning a portfolio of projects independently, with support from junior team members\nManaging initiatives with effective project management and exceptional organizational skills\nDelighting clients as measured by customer satisfaction and repeat business\n\nHow You'll Grow \n\nOpportunity to expand your project management skills, gain in-depth knowledge of research methodologies, and enhance your leadership abilities.\nStructured Promotion Process\nCareer Action Planning with Manager\n\nThings You'll Do \n\nWork with clients to define and document stakeholder’s business requirements, understand key business challenges, and develop the customer’s vision into a value-based solution.\nCreate and execute goal-driven account/program plans and provide direct oversight of assigned account portfolio. This includes setting clear project & timeline expectations with clients, managing support assignment, identifying risks & issues, and overseeing execution throughout all stages of projects.\nProvide polished and timely client communication and responsive follow through on all issues, actions, and escalations.\nEnsure customer health and help to expand within existing accounts as program needs mature from the delivery of our key offerings.\nProvide proactive thought leadership and contribute to a growing knowledge network of best practices and methodologies that improve the effectiveness of our team and the information available to our clients.\n\nWhat We're Looking For On Your Resume \n\nA minimum of 1 year within the custom Market Research industry\nResearch experience with a wide array of product, services, brand, and advertising research methodologies\nExperience leading complex research projects (from design through analysis)\nTrack record of success in building customer relationships at multiple levels of a clients’ organization\nAnalytical skills with experience in statistical modeling and analysis.\nProficient with Microsoft suite (Excel, PowerPoint) and Google suite (Sheets, Slides)\nBachelor's or advanced degree in business, mathematics, or the sciences.\nComfortable in a fast-pace, unstructured, and highly competitive environment\nAbility to communicate clearly and pleasantly through both written and spoken mode\nProficiency in English (written & oral)\n\nWhat You Should Know About Our Team\n

Our Edge Research Services team is a collaborative and supportive group of professionals dedicated to delivering high-quality results to our clients. We foster a culture of open communication, innovation, and knowledge sharing. You will have the opportunity to work closely with subject matter experts and contribute to groundbreaking research initiatives.

\nOur Team's Favorite Perks And Benefits\n\nWork-life integration: frequent office events, team outings, and happy hours\nQualtrics Experience Program: $1,500 for an experience of your choosing (eligible after a year)\nCreative office design fostering innovation and collaboration\nComprehensive benefits package (medical, dental, vision, life insurance, etc.)\n\n\n \nThe Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life.\n \nQualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.\n \n​​​​​​​Applicants in the United States of America have rights under Federal Employment Laws: Family & Medical Leave Act, Equal Opportunity Employment, Employee Polygraph Protection Act\n \nQualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.\n \nNot finding a role that’s the right fit for now? Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events, behind the scenes stories from the team, interview tips, hot jobs, and more. No spam - we promise! You'll hear from us two times a month max with fresh, totally tailored info - so be sure to stay connected as you explore your best role and company fit.