We’re the world’s leading data, insights, and consulting company; we shape the brands of tomorrow by better understanding people everywhere.

Worldpanel provides brands and retailers with a unique, 360-degree understanding of consumer behaviour across the globe. We are shopper-centric, continuously monitoring the purchase and usage behaviour through the largest omnipanel in the world. With unparalleled datasets, pioneering technology and expert analysts, we partner with brands and retailers of all sizes, empowering them to reimagine what’s possible, and change the landscape to create a better, healthier, more sustainable and inclusive world.

Job Details

Job Purpose

To develop an understanding of Kantar Worldpanel services, pertinent to the appropriate FMCG sector. Develop the analytical skills and knowledge required of this role, with the view to servicing the client’s contract by responding to client data requests and handling project briefs, delivering accurate, insightful information.

A person in this role is likely to have the ability to:Provide a high level of attention to detailOperate as a friendly, flexible and willing team member who seeks opportunities to help others and in doing so develop their own knowledge, and influence their own reputation positivelyCommunicate effectively, as the job environment requires confident individuals who are socially adeptOrganise own work and prioritise independently if requiredBe dependable and take responsibility for own workBring enthusiasm and energy to the role!Be inquisitive and interested in exploring theories and ideas – using the available analytical tools to aid themBe self disciplined in their approach to their work and learningListen and seek feedback and take on board suggestions to help develop knowledge and skills

Client RelationshipProactively seek to understand the team’s client’s business and using this knowledge to improve the work you doEmploy an appropriately professional tone in all communications including emails, presentation materials, telephone calls and face-to-face meetingsAccompany and support the team with supervised on-site client servicing where appropriate, with the view to attend on-site days, forming relationships and building trust with key contacts so that you establish yourself as a point of contact for ad-hoc data requests on an ongoing basisAssist client contacts in being able to locate and use existing data through your sound knowledge of the content of regular reports, database structures and other regular deliverables

Account HandlingDemonstrate real curiosity and enthusiasm in dealings with your clientsTake ownership of client requests, ensuring they are acted upon by you or another member of the team in a timely fashion, where appropriate answering client queries with support from your line managerWhere appropriate, take responsibility for the timely and accurate production of regular deliverables such as reports or WPO.com page updatesProduction and interpretation of Big 6 analyses with a focus on finding patterns in the data and highlighting key pointsConfidently start to use the more advanced capabilities within Powerview such as level groups, distributions etcSeek solutions to problems when they arise if errors occur or processes break down

Basic Data and TrackingDemonstrate exceptional precision & attention to detail, focusing on accuracy at all timesBe responsible for/involved in producing the regular deliverables of data and ensuring that they are dispatched on time and accuratelyUndertake the implementation of report quality control, carrying out changes to client report specsUnderstand the client’s ways of working and ensure delivery of information meets these requirementsBe able to retrieve data and understand the output from Powerview, Big 6 and any other software systems requiredDevelop competence in charting and be able to produce basic presentation decks

Analysis & InsightBegin to recognise patterns and draw logical conclusions based on your analysis of the data setBegin to learn how to build stories from the dataSupport line manager in obtaining contextual information from different data sourcesAssist in preparing and delivering presentations to clients. Seek opportunities to practice presentation skills to develop a confident style in delivery.Build knowledge of FMCG environment including macro trends and KWP’s competitive environmentBuild category and brand awareness in order to be able to identify/explain key influencers to market performanceStrive to make valuable contributions to basic ad-hoc client data requests adding commentary and drawing out key findingsWhere appropriate, discuss briefs with clients, challenging appropriately to make sure requests have been properly thought through and the real needs are met first time

Team, People & Self DevelopmentActively participate in your Academy training programmes to develop the required skillsSeek opportunities to practice and apply what you have learned in trainingTake part in your own performance management using the KWP appraisal systemEnsure you maintain an up-to-date PDP with your line manager – monitor your progress, and find solutions for your development needsEngage with your line manager – seeking their feedback, input and contribution to your development – act upon it appropriately asking for advice when relevantBuild relationships internally, specifically with immediate team with the view to willingly offer help and support to others in the team where possibleUnderstand your personal impact, and build your reputation as a member of the team who has the confidence to work independently when required, but who is also an active, flexible, confident and trusted team memberShow that you are a positive, inquisitive individual who is prepared to get involvedSeek out opportunities to grow your client and category knowledge, by reading trade press, making store visits, having an opinion on your clients’ products and advertising (and their competitor products/advertising) for example

At Kantar we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and also to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver.

We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. Apply for a career that’s out of the ordinary and join us.

We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted and are allowed to flourish in a space where their mental health and well-being is taken into consideration.

We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes.

Reasonable Adjustments

Kantar is committed to offering equal opportunities to all individuals including during the recruitment process. If you require any reasonable adjustments or assistance, please advise us in advance of your interview so that we can make the necessary arrangements.

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Country

Nigeria

Why join Kantar?

We shape the brands of tomorrow by better understanding people everywhere. By understanding people, we can understand what drives their decisions, actions, and aspirations on a global scale. And by amplifying our in-depth expertise of human understanding alongside ground-breaking technology, we can help brands find concrete insights that will help them succeed in our fast-paced, ever shifting world.

And because we know people, we like to make sure our own people are being looked after as well. Equality of opportunity for everyone is our highest priority and we support our colleagues to work in a way that supports their health and wellbeing. While we encourage teams to spend part of their working week in the office, we understand no one size fits all; our approach is flexible to ensure everybody feels included, accepted, and that we can win together. We’re dedicated to creating an inclusive culture and value the diversity of our people, clients, suppliers and communities, and we encourage applications from all backgrounds and sections of society. Even if you feel like you’re not an exact match, we’d love to receive your application and talk to you about this job or others at Kantar.