Service of Process Specialist (Client Service Representative)

Working Hours: Full Time, Monday-Friday 9am-6pm

Remote U.S. or Hybrid schedule if within a commutable distance of a CSC office. 

We’re hiring Service of Process Specialists (Document Processors) for our Litigation Management Services Team. Particular services of this team include researching and processing legal documents and conducting limited online research. Our Client Service Representatives are empowered to solve problems quickly and professionally. We provide training, mentorship, and opportunities for growth. You bring the drive, energy, and commitment to provide world-class service. CSC is a place where you’re encouraged and expected to be your best.

We’re a company of helpful people teaming up to make a difference in global business and our local communities. Passionate about service quality, giving back to the community, and devoted to continuous improvement, CSC is the business behind business®

Some of the things you’ll be doing:

· Reviewing and processing legal documents (legal knowledge/juridical comprehension is not needed to perform these reviews)

· Validating and completing data entry of customer information

· Sending accurate information to customers in a timely manner

· Ability to apply complex procedural concepts when processing documents.

· Provide excellent customer service to internal and external customers

What technical skills, experience, and qualifications do you need?

· Ability to work in a fast-paced environment

· Attention to detail

· Strong comprehension and critical thinking skills

· Effectively organize work and excel at prioritizing them

· Ability to navigate quickly across multiple applications

· Strong computer skills

· Effective written and verbal communication skills

Preferred Qualifications:

· Transactional experience (reviewing and evaluating complex documents)

· Exceptional ability to learn new methods

· Display strong analytical qualities

· Ability to make sound decisions in the absence of detailed instructions

· Perform with a high degree of accuracy

· Proficiency with Microsoft Office

#LI-SL1

#CSC

#CSCCareers

#Remote

Candidates for this position must be eligible to work without sponsorship.