Temporarily Remote - US
1 day ago
Remote Customer Service Representative - Student Enrollment
Benefits: Bonus based on performance Company parties Employee discounts Flexible schedule Job Title: Remote Customer Service Representative - Student Enrollment
Location: Remote Job Type: Full-time/Part-time
Are you enthusiastic, customer-oriented, and ready to make a real impact? Join our team as a Remote Customer Service Representative, where your primary focus will be on answering calls and helping enroll new students, all while providing outstanding customer service from the comfort of your home.
What You’ll Do: • Answer Incoming Calls: Be the first point of contact for potential students and parents, answering their questions and guiding them through the enrollment process. • Enroll New Students: Assist with the enrollment of new students, ensuring all required information is collected and processed. • Provide Information: Explain available programs, schedules, and benefits to prospective students and parents. • Resolve Inquiries: Address questions, resolve any issues, and ensure a smooth transition for students into their new classes. • Maintain Records: Accurately document student enrollment details and track progress in the system.
What We’re Looking For: • Excellent verbal communication skills and a friendly, professional demeanor • Passion for helping others and enrolling new students • Strong multitasking abilities to handle multiple calls and tasks simultaneously • Attention to detail in processing student information accurately • Tech-savvy and comfortable using customer service tools and enrollment systems • Previous experience in customer service or enrollment is a plus, but not required
What We Offer: • Competitive pay with performance-based incentives • Flexible, remote work schedule • Paid training and ongoing support • Opportunities for career growth and advancement • A fun, team-oriented work environment
If you’re ready to help new students get started on their journey and enjoy the flexibility of remote work, apply today!

Work remote temporarily due to COVID-19.

Compensation: $18.00 - $20.00 per hour

Each franchise location is independently owned and operated by a franchisee (franchise owner). Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to British Swim School Corporate.

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