As a Remote Buildings Operation Engineer at\nHoneywell, in Bracknell, you will be part of an office-based team working\nvarious shifts who are the first point of contact for our contracted customer\nbase responsible for ensuring our customers gets their issues resolved in the\nmost expedient way possible and in accordance with Service Level Agreements. You\nwill achieve this by offering Remote Fixes and Escalations to Field Engineering\nTeams. 

Honeywell Building Automation is\ntransforming the way every building operates to help improve the quality of\nlife for the people who use them. With a portfolio featuring software, hardware\nand services, Honeywell takes an outcome-focused approach to help building\nowners and operators improve safety and security, energy and operational\nefficiencies to create a better building experience.

Helping to Transform Buildings to be\nSafer and More Operationally and Energy Efficient.

Key requirements

Provide Remote technical assistance for Honeywell contracted customers & Connected Sites by undertaking tasks on HVAC Controls systems, modifying and interrogating BMS controllers, software programs, applications and systemsUndertake pre-planned maintenance activities across our clients BMS control systems, identify faults across our control systems, and rectify them where neededContinually ensure all Energy Saving measures for all Building Services are monitored and modified accordingly whilst driving energy savings through applying BMS expertiseManage customer requests who have varying levels of expertise and liaise with third party providers on non BMS related problems ensuring we deliver enhanced customer serviceWork towards the achievement of all team / individual targets and KPI’s

Key skills and qualifications

Good grounding in engineering, IT or technical industry or relevant qualifications with experience ideally within Building Technologies coupled with customer service experienceGood interpersonal and verbal & written communication skillsEffective communicator with a flexible approach to teamworkKnowledge of the principles, associated with Building Management Systems, Plant and Energy Management would be advantageousKnowledge of Honeywell BMS Control Systems, Tridium Niagara software (AX/N4), system protocols (BACnet, Modbus, Lon, etc.), EBI, Tridium, Alerton, Trend, Multisite would be beneficial

Our offer

Culture that fosters inclusion, diversity and innovationWork for a well-known brand with a continued focus on innovation and growthMarket specific training and on-going personal developmentOpportunities to work with the latest technology and new products!

We\nare an equal opportunity employer and value diversity at our company. We do not\ndiscriminate based on race, religion, color, national origin, gender, sexual\norientation, age, marital status, veteran status, or disability status.

We\nwill ensure that individuals with disabilities are provided reasonable\naccommodation to participate in the job application or interview process, to\nperform crucial job functions, and to receive other benefits and privileges of\nemployment. Please contact us to request accommodation.

Join us now and\nbe part of a global team of thinkers, innovators, dreamers, and doers who make\nthe things that make the future!

#TheFutureIsWhatWeMakeIt
#LI-Hybrid

Additional InformationJOB ID: HRD252798Category: Customer ExperienceLocation: Skimped Hill Lane, Downshire Way,Bracknell,BERKSHIRE,RG12 1EB,United KingdomNonexempt