JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Key Responsibilities:

Manage all relocation project activities on account and/or projects assignedManage directly RPM staff, and delegate responsibilities and oversee work on multiple projects of varying complexityMonitor team performance metrics and implement initiatives to improve efficiency and qualityStrong knowledge of relocation processes and best practicesDevelop and implement strategies to improve relocation processes and enhance client experienceServe as the primary point of contact for key clients and internal stakeholdersCollaborate with project team and business units to ensure seamless service deliveryDevelop and maintain relationships with vendors and service providersPrepare and present reports on team performance and relocation program outcomesContribute to the development of new relocation policies and service offeringsEnsure playbook & SOPs are in place and updated

Project Management Skills:

Oversee the planning, scheduling and implementation of project scopeProactively manage project-related issues on account or assignmentEnsure JLL best practices and policies are being followedProvide leadership and guidance in the area of service delivery quality and monitor quality resultsParticipate in select planning meetings hosted by the client, JLL teams and  other key stakeholdersReview project goals and objectives, making changes where necessary to ensure desired project resultsReview project status and tracking reports, process purchase orders and invoices for due diligence and financialsDemonstrate a proactive focus on meeting client and project requirements in a timely and cost-effective mannerOversee the procurement of all necessary vendors and outside laborEnsure performance of data input into the CAFM system to maintain occupancy informationDevelop and deliver required project specific reportingOversee the work orders and small project management, including but not limited to furniture reconfigurations and space enhancementsEnsure the coordination with various service providersOversee meetings to review furniture installation schedules with furniture installation vendors and key stakeholdersManage the furniture plan and budget through collaboration with the relocation manager, facility manager, project manager and construction manager as requiredSupervise delivery of product, off-loading and staging of product for deliveryOversee the furniture installation and relocation services of new or reuse furniture

Experience:

Proficient in a CAD/CAFM technology with a  move management module  and/or facilities management systemStrong Microsoft Excel skillsStrong Microsoft Projects skillsAbility to utilize the Microsoft Office suite of technologiesBackground in project management, construction management, architecture or project strategy planning is desirableOrganizational skills with the ability to identify and manage prioritiesExcellent written and verbal communication skillsDetail orientedFlexibility with work hours and travel as neededAbility to multi-task and work both in a team and independentlyStrong working knowledge of architectural drawings and furniture and space planning conceptsHighly organized with strong analytical skillsStrong interpersonal skills with an ability to interact with executive level external and internal clientsHighly organized with strong analytical skillsAbility to manage all aspects of move management projects effectively and efficiently including, but not limited to Budgeting, Scheduling and Change ordersPrevious experience effectively supervising, training, mentoring and evaluating direct reports5+ years in relocation project management, MAC, project management, facilities management, or related experience in a Corporate Real Estate Environment2+ years as a Senior Relocation Manager or related experience

Required on site 3 days per week

Travel required up to 30%

Location:

On-site –Charlotte, NC

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

401(k) plan with matching company contributions

Comprehensive Medical, Dental & Vision Care

Paid parental leave at 100% of salary 

Paid Time Off and Company Holidays

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.