Cartus On-site Support Role

SUMMARY:

 

This Mobility Specialist role with Cartus will be based on-site with a major corporate client in New York or Salt Lake City. The individual will be responsible for providing support to the assignment management team  

 

 

AREAS OF RESPONSIBILITY:

 

Responsible for issuing and tracking expatriate documentation on a regional basis. This includes but is not limited to assignment memos, repatriation documentation, localization memos.   Responsible for transfer and departure documentation for all relocations on a regional basis Management of inquiries from transferring employees (responding to employees directly, forwarding to vendors or escalating questions as appropriate) Preparation of employment verification documentation for transferring employees on a regional basis  Responsible for data integrity for assignee records in the Americas. Uploading relevant documentation to records e.g manage lease information, upload transfer letters and expat documentation. Working with assignment managers on initiation and communication of certain relocation policy types Provide support with both regular and ad-hoc reporting requirements Responsible for coordination of immigration expiries report updates, and coordination with vendors Data validation on immigration support documentation, and responsibility for obtaining signatures, issuing and in some circumstances drafting documentation Conducting initial review of relocation cost estimates to confirm accuracy Interaction with assignment managers on data entry for various assignment calculations Involvement in ad-hoc regional projects  

 

EXPERIENCE/SKILLS:

 

To be successful in performing and developing this role, the candidate will need to demonstrate strength and experience in a majority of the following areas:

 

Excellent analytical skills and attention to detail – an ability to review data, detect and correct errors, take responsibility for data quality Client service focus, responsiveness and a "can-do" open-minded professional attitude Strong organizational skills, proactive approach Self-starter, ability to work well independently or in a team environment Good communication and relationship management skills Understands the importance of confidentiality Ability to prioritize workload and meet deadlines  Good judgment – knowing when to escalate an issue combined with a willingness to be flexible Familiar with operating as part of a global team Enthusiastic, positive and keen to learn and develop Strong Excel skills preferred Ability to work in a fast-paced environment Experience in the mobility field is preferred although not essential