Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Relationship Service Manager - INTEGRATED CLIENT SERVICING_TKH.

Principal responsibilities

Act as primary point of contact for clients and internal colleagues. Collaborate with various middle/back offices to ensure smooth delivery of client solutions and efficient feedback to client inquiries. Maintain HSBC internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators.Proactively manage all aspects of client servicing for their assigned portfolio of clients and ensure high quality of service delivered at all times. Ensure any documentation which is needed as part of “conditions of approval” and “credit dispensation” is obtained from customer in line with required timeframes.Monitor documents which are supporting credit and ensure they are up to date (e.g. retrieving updated financials in line with agreed credit terms).Resolving credit items which are preventing payments from processing.