Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds,  and make a meaningful impact, we want to hear from you.

Equifax is seeking an experienced Relationship Manager in our FinTech and Alternative Finance vertical. This position will build strategic relationships at the c-level with select clients and lead the Equifax account team as the "quarterback."

What you’ll do

You are responsible for developing and implementing the strategic plan with the customer that drives growth, retention, and proven ROI for the customer 

You will maintain close strategic partnerships across the customer organization, understanding customer KPI's and success metrics and business operations, market challenges and short-term initiatives 

This will include supporting sales presentations and proposals to use Equifax solutions in a way that improves customer revenues, return on operations, reduces risk, and lowers expenses 

You will gain trust through credibility, reliability, business intimacy and customer centricity 

Partner with sales resources - account team - to exceed revenue goals 

Manage existing business agreements and relationships, including the management and oversight of customer onboarding and solution delivery, fulfillment, use, and overall customer satisfaction 

Identify, recommend, and implement improvements for using Equifax solutions, based on customers' feedback and through collaboration with internal Equifax partners 

Contribute to territory strategy and customer account planning 

Grow existing business relationships by identifying process and operational improvements to solution delivery, customer use, and solution impact to customers' financial priorities 

Conduct, moderate and facilitate product trainings for customers on current or prospective products the customer is using or evaluating 

Expand existing and create new customer relationships in new departments within a customer's organization 

Collaborate on and manage inputs to the Equifax revenue forecasting and pipeline management processes, updating revenue opportunities according to company policy and practice 

Participate in providing customer data and insight to internal Equifax product and executive teams to ensure improved product development, marketing, and sales 

Increase customer satisfaction through customer engagement and support

What experience you need 

Bachelor's degree from an accredited university

7-10 years of related experience in sales, account or relationship management; preferably with a minimum of 5 years financial sales experience

Strong relationship management and business development/sales skills

Ability to work effective with individuals and groups in managing customer relationships

Excellent presentation, verbal and written communication skills

What could you set you apart

Industry knowledge: Financial technology (FinTechs), alternative/specialty finance, payments, BNPLs, financial services

CRM knowledge: Knowledge of customer relationship management (CRM)

Organization: Exceptional organizational skills 

Analytical skills: Ability to analyze data and market trends 

Conflict resolution: Ability to manage conflicts effectively 

Empathy: Ability to demonstrate empathy 

Teamwork: Team-oriented individual 

Leadership: Demonstrated leadership skills 

Equifax is required by law to include a good-faith salary range for this role. This compensation range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to: skill sets; experience and training; and other business and organizational needs. At Equifax, it is not typical for an individual to be hired at or near the top of the range for their role. A reasonable estimate of the current range is $129,830 to $160,000. This position is also eligible for our sales incentive compensation program.

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We offer comprehensive compensation and healthcare packages, 401k matching, paid time off, and organizational growth potential through our online learning platform with guided career tracks.

Are you ready to power your possible?  Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference!

Primary Location:

USA-Georgia-Remote

Function:

Function - Sales and Account Management

Schedule:

Full time