Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Relationship Manager

What does a successful Relationship Manager do at Fiserv?

As a successful Relationship Manager, you will assume the relationship management role in leading the Fiserv overall Output business relationship with a large client from a strategic and consultative perspective. You will be responsible for managing and growing the overall relationship with senior-level decision makers and influencers at assigned client to create customer loyalty , grow product penetration and increase revenues.  

What you will do:

Serve as the primary point of contact and information resource to clients, sales support, marketing, and management regarding ongoing Output operations for one of Fiserv’s largest clients.Develop and implement account plans that drive incremental Fiserv revenue through the creation of profitable deal constructs and innovative partnerships.Identify and build a pipeline of revenue-generating opportunities that increase profitability and contribution margin of the partnership.Obtain assigned sales quota through contract renewals and the sale of various products and services to the assigned client portfolio in partnership with product sales SMEs.Negotiate and close sales deals to ensure a positive partnership for both the client and Fiserv.Conduct product demonstrations and presentations to potential clients to showcase the benefits of our payment solutions.Conduct a regular cadence of communication with the client at all levels and disciplines by effectively articulating the Fiserv value proposition.Ensure proactive accountability to the client leading to enhanced client experience and retention.

What you will need to have:

3+ years of experience in the card plastics, print or mail and digital marketExperience in relationship management, sales and/or account management in print/credit card processing, payments or bankingExperience managing, growing relationships and implementing cross functional strategies to drive growth with large clients.Experience working in the financial technology or print/credit card processing industry.Bachelor’s degree or an equivalent combination of education, work, and/or military experience.

What would be great to have:

Knowledge of business and operations in Banking and Credit Card ProcessingKnowledge of Fiserv systems and Issuer Solutions in the Output space.Knowledge of eCRM tools/Salesforce applications.Experience in sales and negotiating techniques and consultative selling skills with a consistent track record to negotiate, close deals and generate results in a timely mannerKnowledge of Output industry trends and the competitive landscapeFamiliarity with Fiserv issuer solutions in the Output (Credit card processing, production or print) space

Important info about this role:

We’re better together. This role is fully on-site.In order to be considered, you must be legally authorized to work in the U.S. without need for sponsorship now or in the future.Travel required: Up to 20% domestic travel.

Perks at Work:

We’re #FiservProud of our commitment to your overall well-being with a growing offering of physical, mental, emotional, and financial benefits from day one.Maintain a healthy work-life balance with paid holidays, generous time off policies, including Recharge & Refuel time for qualifying associates, and free counseling through our EAP.Plan for your future with competitive salaries, the Fiserv 401(k) Savings Plan, and our Employee Stock Purchase Plan.Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards.Prioritize your health with a variety of medical, dental, vision, life and disability insurance options and a range of well-being resources through our Fuel Your Life program.Advance your career with training, development, certification, and internal mobility opportunities.Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives, exchange ideas, and elevate careers.

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, New York, Nevada, Rhode Island or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv.  Please:

Apply using your legal nameComplete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.