**Job Type:** Regular **Time Type:** Full time **Work Shift:** Day (United States of America) **FLSA Status:** Non-Exempt **When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.** **Job Description:** The Rehab Aide supports the New England Baptist Hospital’s mission by assisting with the delivery of Physical Therapy services under the supervision of a Licensed Physical Therapist or Physical Therapist Assistant. This role is integral to the care of patients with orthopedic injuries, post-operative conditions, chronic spine issues, and work-related injuries at the Outpatient Care Center. The Rehab Aide works to ensure high-quality patient interactions, participates in therapy exercises, and supports clinic operations in line with NEBH standards and policies. **Essential Duties and Responsibilities** + **Patient Care Assistance** : Provide delegated treatment activities under direct supervision, including follow-ups on specific exercises and functional tasks. + **Exercise and Equipment Instruction** : Instruct patients on proper use of equipment and exercises to ensure safe, effective treatments and prevent potential injuries. + **Documentation and Reporting** : Record patient performance on daily flow sheets accurately and legibly. Report any significant responses or changes in condition to the supervising therapist in a timely manner. + **Patient Education** : Facilitate active patient engagement by reinforcing program education, teaching specific treatment techniques, and distributing educational materials to support health management and injury prevention. + **Non-Patient Care** : Assist with clinic operations by managing supplies, answering phones, scheduling appointments, performing data entry, and handling various office tasks as needed. + **Infection Control and Safety** : Adhere to infection control policies, including cleaning and maintenance of equipment, linen changes, and completion of necessary safety checks. + **Team Participation** : Actively engage in staff meetings, in-service training, and ongoing educational opportunities within the institution and externally as appropriate. **Additional Skills and Attributes** + **Interpersonal Skills** : Demonstrate professionalism and courtesy toward coworkers, supervisors, patients, and physicians. Display a collaborative attitude, accept constructive feedback, and show flexibility in managing changes. + **Communication Skills** : Exhibit effective verbal communication, adapting style to meet individual needs, and actively listening to both patients and team members. Maintain clear and accurate written documentation in patient records. + **Decision-Making and Problem-Solving** : Follow specific instructions and established protocols to address routine tasks, seeking supervisory guidance for complex or unexpected situations. **Required Qualifications** + **Education** : High school diploma or equivalent is required; an Associate’s or Bachelor’s degree in Exercise Physiology, Athletic Training, or a related field is preferred. + **Certifications** : Basic Life Support (BLS) certification is required; additional certifications in related fields are preferred. + **Experience** : While 0-1 year of experience is sufficient for the role, prior experience in a healthcare or rehabilitation setting is preferred. + **Skills** : Proficiency in basic computer applications, especially in web-based applications and Microsoft Office Suite. Must possess strong communication skills in both verbal and written English. **Physical Demands** + **Mobility and Physical Activity** : Regularly required to stand, walk, bend, squat, and lift or reposition patients and equipment. Frequent pushing and pulling of wheeled equipment such as wheelchairs and therapy aids. + **Lifting Requirements** : Ability to lift or move patients or objects weighing up to 100 lbs., occasionally up to 450 lbs., with assistance if necessary. + **Manual Dexterity** : Ability to perform repetitive tasks including typing, writing, handling, and operating clinic-specific tools and equipment. **Working Conditions** + **Patient Contact** : Engage in regular, hands-on patient interactions. Adhere to hospital protocols for safety and infection control, particularly when dealing with potentially infectious materials. + **Exposure to Environmental Conditions** : Work involves exposure to cleaning agents, bodily fluids, and infection control processes. Adherence to protective measures such as using gloves, masks, and other equipment is required. **Behavioral Expectations** + **Professional Conduct** : Consistently represent NEBH values, including respect, accountability, and a commitment to superior service and excellence. + **Customer Service Orientation** : Demonstrate a positive, compassionate attitude in all patient and staff interactions. Maintain a focus on service excellence and problem-solving to enhance the patient experience. **Disclaimer** : This job description is intended to outline the general duties and responsibilities for the Rehab Aide role. It is not exhaustive and may evolve as necessary to align with the department’s operational needs. **As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more (https://www.bilh.org/newsroom/bilh-to-require-covid-19-influenza-vaccines-for-all-clinicians-staff-by-oct-31) about this requirement.** **More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.** **Equal Opportunity** **Employer/Veterans/Disabled**