At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence. Job Summary Reports to the Rehab Operations Supervisor and is responsible for front office functions for the OP Rehab location. Tasks include all patient greetings, check in/out, POS collections Initial and follow up scheduling, and customer service. Responsible for scheduling a wide variety of Rehab patients in a computer-based scheduling system. Responsible for patient charge reconciliation, managing payer restriction tracking including visits, allowed procedures and/or financial limits ensuring accuracy for continued revenue stream. Performs clerical support for the therapy department, including organization and sanitation of the waiting room and front office patient facing space. Education/Experience + Required Education-HS or GED + Preferred Education-Associate Degree + Minimum years of experience-One or more years. + Formal secretarial and computer training required + Experience in Medical Terminology required Many of our opportunities reward* your hard work with: Comprehensive, affordable medical, dental and vision plans Prescription drug coverage Flexible spending accounts Life insurance w/AD&D Employer contributions to retirement savings plan when eligible Paid time off Educational Assistance And much more *Benefits offerings vary according to employment status All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com