Regulatory Compliance Manager I
Medxcel Facilities Management
Overview Medxcel is here to lead the transformation of healthcare facilities management by incorporating a new approach to providing services. Created by healthcare, for healthcare, we have a dedicated focus on our people and customers, as well as providing tools, processes, support resources, data analytics and insource strategies that drive results. The Regulatory Compliance Mgr I assists in the implementation of Medxcel’s operating system, Facility Management Operating Systems (FMOS), In addition, under the direction of the Director Regulatory Compliance, Regulatory Compliance Mgr I completes support visits and provides input on recordkeeping and TJC prep. The Regulatory Compliance Manager I will support 10-15 facilities. Along with the Director Regulatory Compliance, this position will participate in FMOS training for the field. Responsibilities Leadership and Program Implementation (40%) Work with the current Support Team and Director with the implementation of Medxcel’s operational program, Facilities Management Operating Systems (FMOS), thus enabling on-site leaders to succeed. Provide guidance to teams for program creation and delivery. Operational Support Management (20%) Deliver the means and methods for a successful transition from the existing hospital system to Medxcel’s FMOS. Support the creations of action plans to ensure operational and regulatory compliance for new and existing Medxcel business units. Work with the Director of CMMS and Facilities Support to transition Medxcel’s policies and operational procedures to hospital associates. Provide support for corporate-wide and regional strategic initiatives as assigned. Assisting with the delivery of the initial training needed for onsite associates to migrate to the Medxcel model of operations. Assist with the development of action plans to remediate issues identified as areas of improvement. On-going Compliance Management (40%) Assist the on-site Medxcel team to achieve consistent high performance through development and execution of control; this is designed to assist in developing the on-site team to better meet their service delivery objectives and create high customer satisfaction. Assist in the performance of in-depth quality reviews of site operations, using the tools provided by Medxcel, and establish on-going plans, goals, and objectives, to correct deficiencies and improve performance. Assist in the establishment and approval of training, staffing, and resource plans and monitor performance relative to such plans. Hold full accountability for achieving service excellence, regulatory compliance, and organizational development goals. Qualifications Education: Associate degree -required. Bachelor’s degree in related discipline -preferred. License/Certification: Must become CHFM certified within 2 years of hire date -required. Certified Healthcare Safety Professional (CHSP) -preferred. Experience: 2+ years’ experience working in healthcare facilities management or field management in healthcare facilities outsourcing -required. Experience with the Joint Commission’s Environment of Care and Life Safety Chapters for the Physical Environment -required. Experience deploying service programs -preferred. Knowledge, Skills and Abilities: Working knowledge of hospital operations and hierarchy of leadership. Working knowledge of medical facility systems and equipment. Proficient in MS Office Suite (Excel, Word, Access, and PowerPoint). Strong coordinator skills including, communication, prioritization, troubleshooting, and completion of goals. Problem solving — identifies and resolves problems in a timely manner and gathers and analyses information skillfully. Planning/organizing — prioritize and plan work activities, use time efficiently, and develop realistic action plans. Ability to adapt – adaptquickly to changes in scope or direction and be flexible to adopting changes quickly. Excellent communication and interpersonal skills with ability to communicate across all levels of the organization, including technology, tools, and processes. High level of motivation and the ability to work in a fast-paced environment with little supervision. Must professionally represent the organization, while obtaining collaborative results. Open to direction, inquiry, and idea exchange. Ability to be sensitive to and respectful of all internal and external stakeholders and customers, without compromising in any way on the message that must be delivered. Travel 60-80% (overnight travel required) with access to a major airport. #MFMCORP #IND1 #IND01
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