Description

Company: Oak Street HealthTitle: Center Nurse

Role DescriptionThe purpose of a Center Nurse at Oak Street Health is to build strong relationships with Oak Street Health patients by coordinating their care and providing a seamless experience to patients and their support team. 

 

At Oak Street Health you will use an integrated approach toward achieving desired patient outcomes by utilizing standards, guidelines and pathways for care delivery.  Through clinical assessment, intervention and education you will ensure our patients are provided competent nursing care in a timely manner. Our Center Nurses drive quality care, it is of vital importance that our nurses incorporate data and information to improve care and enhance our patient outcomes. You will work to create an engaging and welcoming environment through team communication and delegation to empower other members of the care team to deliver the best care to our patients.   Check out this pamphlet for a sneak peek into the life of an Oak Street Center Nurse!

 

Our Center Nurses report to the Practice Manager or Nurse Supervisor (where applicable).

 

Core Responsibilities:

 

Provide competent nursing care by displaying proficiency in this role and executing job responsibilities in a safe and consistent mannerRespond to incoming telephonic requests in a dependable manner, ensuring we are responsive to their needs and exceeding expectationsProvide clinically competent triage and symptom management to patients who may or may not be physically presentUtilize standardized protocols for medication management, prescription refills and prior authorizations.Conduct thorough and accurate reviews of patient medications and update as neededProvide comprehensive education and direct patient care, particularly around chronic conditions; may occur in person, over the phone or in group settings  Actively collaborate and monitor the implementation and progress of the care plan for patients on multiple provider panelsForm relationships with patients and their caregivers to support preventative care and ED/hospital diversion where appropriateCreate a welcoming and engaging environment to meet the needs of our patients, communities, families and teams where they areDelegation of activities to other clinical care team members to support the needs of our patientsParticipate in care team meetings to discuss patient care and clinic operationsDeliver an exceptional patient experience through service, responsiveness and respectful carePerform point of care testing, procedures and specimen collection (including phlebotomy) as neededPerforms other related duties as assigned

What we’re looking for

 

Required Qualifications:Active Registered Nurse (RN) Licensure in good standing with the applicable stateBLS CertificationElectronic Medical Record (EMR) experienceAbility to maintain patient confidentiality and process information in a confidential mannerUS work authorizationAbility to assess patients without face-to face interaction, strong communication and assessment skill

 

Strongly Preferred Qualifications:Ability to collaborate and communicate with members of an interdisciplinary care teamExcellent computer skills with ability to read, interpret and analyze data from various computer systemsEffective problem solving and prioritization skills2+ years of healthcare experience, working as an RN

 

Preferred Qualifications:Previous experience in clinic settingAbility to work independentlyFluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary - suggestion to add this as an optional data point for specific demographics, removing from our generic central posting)Somebody who embodies being “Oaky”

 

What does being “Oaky” look like?

 

Radiating positive energyAssuming good intentionsCreating an unmatched patient experienceDriving clinical excellenceTaking ownership and driving for resultsBe relentlessly determined

 

Why Oak Street?
Oak Street Health offers our coworkers the opportunity to be at the forefront of a revolution in healthcare, as well as:

 

Collaborative and energetic cultureHigh levels of responsibility and rapid advancementCompetitive benefits; including paid vacation/sick time, generous 401K match with immediate vesting, as well as health benefits

Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply to oakstreethealth.com/careers