Job Overview:

This position is responsible for a field office providing multiple services (including long-term, home, and continuous care), each with its own unique set of compliance and regulatory issues This position has 24-hour accountability for their area of responsibility. This accountability encompasses: patient care outcomes, service excellence, human resource issues, fiscal management, quality improvement compliance, and communication. Emphasis should be placed on creating a positive environment that fosters professional growth and retention. This environment is supported by this position acting as a role model and as a mentor and coach to the staff.

Job Requirements:

Bachelor's Degree in Nursing; or related degree 
Current incumbents must matriculate by 2012
Registered Nurse
2-3 years experience Clinical in Nursing 
Clinical Nursing in the specialty or related area to be managed
2-3 years experience Progressive Leadership 

Job Responsibilities:

Staffing: the position manages continuous care staffing in such as way as to assure compliance with billing regulations, and to maximize billable hours worked according to regulations.
Productivity: The position must assure productivity targets are met in all three cost centers. For continuous care, must assure that if a case ends, the staff is reassigned to the next case on the waiting list. It may require replacing an agency staff nur
Financial management: The position must track all billable hours by comparing Kronos time with daily activity logs. Billable hours must be submitted to the business office within 48 hours of service. Hours must be accurate to avoid any appearance of fraud
Quality: Assures that all staff have the proper orientation and training to be successful in their jobs and provide the highest quality of care possible related to care of the dying patient, interventions, and are educated on the regulations governing co
Electronic Medical record: The manager will be responsible for the transition of the continuous care staff from the paper documentation system to documenting in the EMR.
Marketing/customer service: The manager takes an active role in marketing to the referral sources in their respective geographic areas of responsibility. For continuous care, the manager will be familiar with the LTCFs, the physicians, and hospitals in t

Other Job-Related Information:

Direct Report FTEs = 40-59

Working Conditions:

Climbing - Rarely
Hearing: Conversation - Consistently
Hearing: Other Sounds - Frequently
Kneeling - Rarely
Lifting 50+ Lbs. - Rarely
Lifting <50 Lbs. - Occasionally
Pulling - Rarely
Pushing - Rarely
Reaching - Rarely
Sitting - Consistently
Standing - Rarely
Stooping - Rarely
Talking - Consistently
Use of Hands - Frequently
Color Vision - Occasionally
Visual Acuity: Far - Frequently
Visual Acuity: Near - Consistently
Walking - Frequently

Leadership Performance Standards

TriHealth leaders create a culture of engagement, safety & reliability and high performance by consistently modeling and utilizing the following TriHealth Way leadership competencies, tactics and ALWAYS Behaviors to drive strategic pillar results: 

Achievement of Annual Pillar Goals: 
1) Safety/Quality, 2) Service, 3) Growth, 4) Culture/People, 5) Finance 

Leadership Competencies: 
TriHealth Way of Leading 
TriHealth Way of Serving 
Transformation Change 
Drive for Results 
Build Organizational Talent

Leadership Tactics: 
Conduct department huddles. Generally, clinical departments hold daily huddles, non-clinical hold weekly huddles. 
Regularly Round on Team Members, using questions from the rounding log. 
- 25 or fewer team members = monthly 
- 26-50 team members = every other month 
- 51+ (and optional team members) = quarterly 

Lead monthly team meetings using meeting agenda template; review stoplight report; cascade key leadership messages. 

Model, coach and validate team members’ use of TriHealth Way behaviors (AIDET + Promise, Always Behaviors and Always HEARD). 

Recognize team members for safety wins, positive performance and demonstrating SERVE and ALWAYS behaviors, TriHealth Way of Leading, Serving and Delivering Care.