United States
1 day ago
Regional Manager Cotton On USA East

Be Who You Are. Love What You Do.

We are calling on all teammates who want more than a job. We are serious about our people, our customers, and the planet, and we want to do Good things together.

Australian roots - East Coast residence!

COTTON ON GROUP, OUR CULTURE:

A diverse crew of 20,000+ team members around the world who love to think big and have fun along the way. We develop, reward and recognize our team members, so they can feel empowered to reach their full potential. We know life’s more fun when you’re free to be you, and when you’re here, you’re celebrated for bringing your whole self to the team. YOU are what makes us the unique global retailer we are today.

Cotton On was brought to life in 1991 and we’re the founding brand of our Cotton On Group family. We have grown to nearly 800 stores across the globe and we still love exceeding our customers’ expectations with value-fashion in womenswear, menswear and accessories. Our Cotton On Brand exists to deliver on-trend basics through fast, fun fashion; all while having fun along the way.

MORE THAN A JOB

We don’t like words… we like action…80% of our global positions are filled by promotions of our existing team members because we believe that being YOU can take you places at Cotton On.

We are excited to share this opportunity, and to welcome a new team mate to the Group to help build on our strong culture and purpose led vision to make a positive difference in people’s lives.

Regional Manager

The Regional Manager is responsible for overseeing the operations, performance, and growth of multiple retail locations within an assigned region. As the Regional Manager, your role is to inspire and elevate our store teams, customer experience, and Brand standards. You’ll lead a team of District Managers to develop talent pipelines within their markets, build commercial acumen, and productively execute our sales strategies to Cotton On expectations. This role exists to support the Road to 30% contribution within our store fleet across Cotton On, Cotton On Kids, and Cotton On Body brands. The role is highly collaborative with Merchandising, Visual Merchandising, and Retail Operations team. Excellent communication and cultural leadership along with strategic thinking and problem-solving skills are a must.

People & Performance

Recruit, train, and develop District Managers and their teams, fostering a culture of accountability and high performance. Conduct regular store visits to provide coaching, mentorship, and performance feedback. Lead development process of our CREW in the Region, from District Managers to Sales Associates, inclusive of accurate talent assessment and follow up developmental activities, leading to internal promotions as appropriate. Instil active recruiting practices in our stores teams and DMs, working towards a culture where our CREW are brand fans.  Build a strong talent bench at the DM and Store manager/GM level that can be shared within the country. Engagement survey target score 75 per Cotton On expectations. 

Financial and Operational Management

Lead regional plan and progress towards 30% contribution through exceptional execution of operational platform and Customer Experience Model Lead region to exceed sales and margin budgets, with clear and direct action taken based on results. Further develop commercial acumen within the District Manager team, inclusive of analysis of and appropriate actions to drive sales, StoreWatch metrics, and other relevant KPIs.  Lead and develop team to ensure company processes are followed consistently, such as stock receiving and transfers to support inventory accuracy. Develop and maintain key partnerships 

Store Experience

Region to deliver and elevate the Cotton on Store Experience model, inclusive of timely seasonal floor sets Inspire District Managers and store teams to utilize tools like the Store Visit Guide and Road to 30% action plan to create consistent progression in all aspects of operations and team. Lead DM group to execute brand standards to Cotton On expectations across all stores in the region. Develop and maintain key partnerships

Qualifications:

Bachelor’s degree in Business Administration, Retail Management, or a related field (preferred) or equivalent experience. Minimum of 5-7 years of progressive leadership experience in retail, with multi-location management experience required. Proven track record of driving sales growth and improving operational performance in a retail environment. Strong leadership and team-building skills, with the ability to inspire and motivate teams across multiple locations. Excellent problem-solving, decision-making, and analytical abilities. Exceptional communication and interpersonal skills, with the ability to collaborate across all levels of the organization. Proficiency in retail management software and systems, with strong proficiency in Microsoft Office Suite.

Skills Required

Results-Driven: Proven ability to achieve financial and operational goals while managing multiple priorities. Strategic Leadership: Ability to execute regional strategies aligned with organizational goals. Customer Focus: Demonstrates a deep commitment to providing outstanding customer service and creating positive customer experiences. Talent Development: Strong ability to recruit, train, and develop high-performing teams. Adaptability: Thrives in a fast-paced, dynamic environment with the ability to navigate change effectively. Partnerships: Ability to form strong cross functional relationships with partners in order to maximize results

Physical Requirements:

Ability to move around stores throughout week Ability to lift, carry, push, and pull up to 50 pounds occasionally (e.g., boxes or other merchandise packages, bins, clothing racks, stools/ladders) Ability to occasionally use a ladder, step stool or raised platform safely 

 

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