Regional Account Manager
ABM Industries
**Overview**
The Regional Account Manager (RAM) provides sales leadership for a designated number of strategic accounts. The RAM Partners with key customer management and stakeholders and will identify, plan, and execute growth strategies and tactics for large-scale facilities services initiatives with janitorial, the ABM EnhancedClean Program, facility services engineering, and parking management. The RAM will cross-sell other facility services as well and ensure ABM program quality and implementation of contract terms. Financial performance, P&L, and A/R, work order management, and problem resolutions will be the RAM’s responsibility as well. As a leader, the RAM will be required to give dynamic client presentations and updates.
**Essential Functions:**
+ Establishes productive, professional relationships with key ABM and client personnel in the assigned industry group and/or strategic accounts
+ Partnering, consulting and communicating with Key Customer Management.
+ Partnering, consulting and communication with Key internal stakeholders.
+ Identifying, planning and executing growth strategies and tactics.
+ Supporting change and transition activities, and monitors rollout schedules, targets and plans.
+ Ensuring that all standardization programs have been set and are being utilized effectively.
+ Coordinating all billing, reporting and accounting requirements relative to the Customer, and in conjunction with ABM’s standards.
+ Monitoring Profit and Loss Statements ensuring accuracy and optimal financial performance.
+ Monitoring the accounts receivable activity of the account ensuring accuracy and timeliness.
+ Ensuring that all contract terms and requirements are being upheld by both the Customer and ABM.
+ Following up and insuring problems and/or issues are resolved via work order management.
+ Presenting information to the customer during key meetings and reviews.
**Education:**
+ Bachelor’s degree preferred or equivalent level of professional experience.
**Experience:**
+ 8+ years of relevant professional experience working in service sales, property management and/or commercial real estate.
+ Minimum of 4 years of major account experience.
+ Minimum of 2 years of experience in the services sector.
**Other:**
+ Ability to communicate and present effectively to all levels including executive.
+ Ability to present to groups.
+ Strong knowledge and experience in account management within the facilities services industry.
+ Successful track record in selling and/or growing large, complex accounts required.
+ History of building relationships with existing clients to maintain present sales and to facilitate add-on business and services.
+ Able to represent Company at local or regional conferences or at National meetings and trade organizations.
+ Must have the ability to solve problems quickly as well as manage multiple accounts over a large geographic area
**Benefit Information:** ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM 2024 Employee Benefits | Staff & Management (https://www.abm.com/wp-content/uploads/2023/11/2024-Recruitment-Staff-Mgmt-11.6.23.pdf)
REQNUMBER: 98356
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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