By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. **Team/Role Overview** The Reference Data Services Lead Analyst is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family. **What you’ll do** + Manage complex and highly varying issues with significant potential impact on multiple operations' areas. Individuals at this level may manage a department, product or process with a large amount of independence. + Lead projects, resolves escalated operations' issues and/ or offer solutions at an advanced level. + Liaise with multiple Operations teams/departments. + Serve as analytical and/or procedural expert, represent a unit or team on cross functional processes or project deliverables. + Stay abreast of the organization's operational procedures and best practices in business strategy and process/quality improvements; use such knowledge to recommend customized business solutions to internal clients. + Serve as subject matter expert in business, planning and analysis for operations area supported. + Act as advisor or coach to new or lower-level personnel on operational processes/procedures across multiple functions and/or departments. + Provide in-depth and sophisticated analysis with interpretive thinking to define problems, develop innovative solutions, and streamline operational processes. + Be responsible for managing overall resource management and allocation of work for assigned operations area for multiple teams/projects. + Analyse and check disclosure of interest data and if necessary, prepare DOI filings for review and submit filings to the appropriate regulatory body and/or other interested parties as required under relevant regulation. + Escalate any issues or concerns identified and provide input on potential corrective action plans designed to address issues that are identified. + Participate in ad-hoc requests, special projects and regulatory exams directed by other organizations within the compliance or legal departments. + Oversee the monitoring to adherence to Citi’s Risk Policies and relevant procedures + Prepare, edit and maintain DOI program related materials + Interact and work with other areas within Citi, as necessary + Keep abreast of regulatory changes, new regulations and internal policy changes in order to further identify new key risk areas. + Additional duties as assigned. **What we’ll need from you** + Extensive experience is a similar role in a fast paced environment + Well-developed management skills + Relevant experience managing operational functions + Ability to influence and negotiate with senior leaders (across functions) and to communicate with external parties + Risk mindset + Analytical skills + Bachelor’s/University degree, Master’s degree preferred **What we can offer you** We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well. By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: + Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure + A discretional annual performance related bonus + Private medical insurance packages to suit your personal circumstances + Employee Assistance Program + Pension Plan + Paid Parental Leave + Special discounts for employees, family, and friends + Access to an array of learning and development resources Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. **Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.** ------------------------------------------------------ **Job Family Group:** Operations - Services ------------------------------------------------------ **Job Family:** Reference Data Services ------------------------------------------------------ **Time Type:** Full time ------------------------------------------------------ Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review **Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm)** . View the "EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) " poster. View the EEO is the Law Supplement (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP\_EEO\_Supplement\_Final\_JRF\_QA\_508c.pdf) . View the EEO Policy Statement (http://citi.com/citi/diversity/assets/pdf/eeo\_aa\_policy.pdf) . View the Pay Transparency Posting (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp\_%20English\_formattedESQA508c.pdf) Citi is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.